Documenting Data Production Processes: A Participatory Approach for Data Work

Documenting Data Production Processes: A Participatory Approach for Data Work
Milagros Miceli, Tianling Yang, Adriana Alvarado Garcia, Julian Posada, Sonja Mei Wang, Marc Pohl, Alex Hanna

CSCW 2022: The 25th ACM Conference On Computer-Supported Cooperative Work And Social Computing
Session: Data Work

The opacity of machine learning data is a significant threat to ethical data work and intelligible systems. Previous research has addressed this issue by proposing standardized checklists to document datasets. This paper expands that field of inquiry by proposing a shift of perspective: from documenting datasets toward documenting data production. We draw on participatory design and collaborate with data workers at two companies located in Bulgaria and Argentina, where the collection and annotation of data for machine learning are outsourced. Our investigation comprises 2.5 years of research including, 33 semi-structured interviews, five co-design workshops, the development of prototypes, and several feedback instances with participants. We identify key challenges and requirements related to the integration of documentation practices in real-world data production scenarios. Our findings comprise important design considerations and highlight the value of designing data documentation based on the needs of data workers. We argue that a view of documentation as a boundary object, i.e., an object that can be used differently across organizations and teams but holds enough immutable content to maintain integrity, can be useful when designing documentation to retrieve heterogeneous, often distributed, contexts of data production.

Videos for papers at CSCW 2022