How to Fix Zenless Zone Zero Crashing In PS5

How to Fix Zenless Zone Zero Crashing In PS5

If you're experiencing crashing issues with Zenless Zone Zero on your PS5, it can be frustrating and disrupt your gaming experience. Here are some steps to help you resolve this problem.

How to Fix Crashing Issues in Zenless Zone Zero on PS5

1. Update the Game
Ensure you have the latest version of Zenless Zone Zero installed. Developers frequently release updates to fix bugs and improve game stability. Check for updates in the game library on your PS5.

2. Update the PS5 System Software
Outdated system software can cause compatibility issues. Make sure your PS5 is running the latest system software. Go to Settings, System, System Software, System Software Update and Settings to check for updates.

3. Rebuild the PS5 Database
Rebuilding the database can help resolve crashing issues. To do this:
- Turn off your PS5.
- Press and hold the power button until you hear a second beep (about seven seconds).
- Connect your DualSense controller with a USB cable and press the PS button.
- Select "Rebuild Database" from the Safe Mode menu.

4. Clear the Game Cache
Clearing the cache can help resolve temporary issues. To clear the cache:
- Turn off your PS5 completely.
- Unplug the power cord and wait for about 30 seconds.
- Plug the power cord back in and turn on your PS5.

5. Check Storage Space
Ensure your PS5 has enough free storage space. Low storage can cause performance issues, including crashing. Go to Settings, Storage to check available space. Delete unnecessary games or applications if needed.

6. Disable Rest Mode
Rest Mode can sometimes cause issues with games. Try disabling it:
- Go to Settings, System, Power Saving, Set Time Until PS5 Enters Rest Mode.
- Set "Don't Put in Rest Mode" for both "During Media Playback" and "While Playing Games."

7. Reinstall the Game
If the above steps do not resolve the issue, consider uninstalling and then reinstalling Zenless Zone Zero. This can help fix problems caused by corrupted installation files. Make sure to back up your game save data if necessary.

8. Check for Overheating
Ensure your PS5 is in a well-ventilated area and not overheating. Overheating can cause the system to crash. Clean any dust from the vents and make sure the console has adequate airflow.

9. Disable Overlays and Background Applications
Some overlays and background applications can interfere with the game. Try disabling them to see if performance improves.

10. Contact Technical Support
If the crashing issues persist, contact the technical support team for Zenless Zone Zero. Provide specific details about the crashes, including when they occur and any error messages you receive. The support team may be able to provide additional troubleshooting steps or fixes.

By following these steps, you should be able to fix the crashing issues with Zenless Zone Zero on your PS5 and enjoy a smoother gaming experience.