How to Fix Zenless Zone Zero Crashing

How to Fix Zenless Zone Zero Crashing

If you're experiencing crashing issues with Zenless Zone Zero, it can be frustrating and disrupt your gaming experience. Here are some steps to help you resolve this problem.

How to Fix Crashing Issues in Zenless Zone Zero

1. Verify System Requirements
Ensure your device meets the minimum system requirements for Zenless Zone Zero. Inadequate hardware or outdated software can cause the game to crash.

2. Update the Game
Make sure you have the latest version of Zenless Zone Zero. Developers frequently release updates to fix bugs and improve game stability. Check your game platform for any available updates.

3. Update Graphics Drivers
Outdated graphics drivers can cause performance issues and crashes. Visit the website of your graphics card manufacturer (NVIDIA, AMD, Intel) and download the latest drivers.

4. Run as Administrator
Try running Zenless Zone Zero with administrative privileges. Right-click on the game icon and select "Run as Administrator." This can help resolve permission-related issues.

5. Verify Integrity of Game Files
If you installed Zenless Zone Zero through a platform like Steam, use the platform’s feature to verify the integrity of the game files. This process checks for and repairs any corrupted or missing files that might be causing crashes.

6. Check for Software Conflicts
Other applications running in the background can sometimes conflict with Zenless Zone Zero. Close unnecessary programs and background processes, then try launching the game again.

7. Disable Antivirus or Firewall Temporarily
Sometimes, antivirus software or firewalls can block the game from running properly, leading to crashes. Temporarily disable these security features and check if the game starts working. Remember to re-enable your antivirus and firewall afterward.

8. Adjust In-Game Graphics Settings
Lowering the in-game graphics settings can help resolve crashing issues. Try reducing the resolution, turning off V-Sync, and lowering other graphics options to see if this improves performance.

9. Check for Overheating
Ensure your device is not overheating, as this can cause the game to crash. Make sure your device is in a cool, well-ventilated area and that its cooling system is working properly.

10. Reinstall the Game
If the above steps do not resolve the issue, consider uninstalling and then reinstalling Zenless Zone Zero. A fresh installation can help fix problems caused by corrupted installation files.

11. Check for System Updates
Ensure that your operating system is fully updated. Sometimes, system updates can fix compatibility issues that cause crashes.

12. Contact Technical Support
If the crashes persist, contact the technical support team for Zenless Zone Zero. Provide specific details about the crashing issue and the steps you have taken to try to fix it.

By following these steps, you should be able to fix the crashing issues in Zenless Zone Zero and enjoy the game without any problems.

[Hhhh-w]

Kinda annoying we haven't got any acknowledgement of the issues from Hoyo so far

[Polsonx]

For some reason when I open the app it just immediately crashes, any way to fix?

[abdullahmohamed]

Mine crashes at "loading config data"

[corriemckeown]

what do I do if the setting is not there?

[LeandroHeyres]

Im new to playing ZZZ but somehow when ever the story plays where the "Holo" appeard the whole game crashes...

[TheDarkOne-]

Mines crashes at the beginning of the game chapter 000 anyway to fix this

[dumsht]

Crashing at config loading is so frustrating. And whenever it doesn't crash, sometimes I can't even login.

Gameplay is relatively smooth. That is until you go to event and shop page and the frame dropped significantly and often lead to crashes.

No acknowledgement has been made yet and no solution at the moment. Honestly, just drop this boring ass game