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Turn the perfect experience into a process - Matador Buscast ft. Roy Davila
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On this episode of the Matador Buscast, Jason is joined by Roy Davila at NADA Dallas 2023.
They discuss how to optimize your customer experience through processes, training and defining it clearly.
Also, they talk about how you can keep your staff consistently executing on your customer experience process by having them know it like the back of their hand.
#cardealers #cardealerships #autohustle #dealerships #carsales #automotivemarketing #bell2bell #automotiveindustry #carsalesman #contentcreators #cardealershiplife #video #Branding #Marketing
They discuss how to optimize your customer experience through processes, training and defining it clearly.
Also, they talk about how you can keep your staff consistently executing on your customer experience process by having them know it like the back of their hand.
#cardealers #cardealerships #autohustle #dealerships #carsales #automotivemarketing #bell2bell #automotiveindustry #carsalesman #contentcreators #cardealershiplife #video #Branding #Marketing
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