Fix DOCX, RTF or # Word File is automatically deleted

Fix DOCX, RTF or # Word File is automatically deleted.

Microsoft officially confirmed that WORD Files having extensions in capital letter such as DOCX, RTF and # are automatically deleted due to a bug. The issue occurs in Microsoft Office version 2409. Thankfully this can be fixed. Follow the workaround.

Method-1: Restore from Recycle bin

If the Word file or files are deleted, go recycle bin and manually restore it.

Method-2: Manually save document before closing

If you manually save the Word files they will no longer be deleted. The deletion is found in when clicking on X or cancel to close the doc.

Method-3: Enable Don’t show the Backstage when opening or saving files with keyboard shortcuts

• Go to File – Options – Save.
• Check the box for Don’t show the Backstage when opening or saving files with keyboard shortcuts.
• Click on OK.