Vivid Racing Reviews | Complaints | Scams

Vivid Racing reviews, complaints, and scams are in the hundreds if you do some digging online, like Reddit, the Better Business Bureau or the forums.

Vivid Racing Phone Number: [phone]
Toll Free Number: [phone]
Vivid Racing Address: 1429 W Scott Ave, Gilbert, AZ 85233

As I do with all my product reviews - post installing the products and checking them out, I make my recommendations. Someone in the GTR community warned me about Vivid Racing's quality, but I thought it was just a one-off situation for them and it wouldn't happen to me.

Well, post emailing Vivid Racing about the complaints I have with regards to their products, I started doing a lot more digging on the web. The amount of Vivid Racing reviews, complaints and scams about them are in the hundreds across the review sites and forums.

I felt so bad that I almost recommended a product from a brand like Vivid Racing. The amount of great brands that are out there who sell super high quality products are in the many; so many, that fortunately we don't have to buy from Vivid Racing ever again.

#vividracing #vividracingReviews #vividracingComplaints

[michaell]

Glad someone made a video about how horrible their customer service is. They have no problem taking money, but will waste your time till the bitter end to not have to refund you.

[rollandklontz]

They are clearancing all of their housebrand bespoke levers.
So they know there is an issue with them and instead of holding the supplier accountable they are selling them "as is no return" now.

[genelyngorospe]

Everything that you uploaded was super coolest and amazing! 😊❤ great video!

[davable]

Hi Michael. I was interested in buying seats from vivid racing. When I searched reviews for them, this video came up. Obviously you had issues with them. I come from the Mustang world. So American Muscle, Lethal Performance, Steeda. All of them, if there's an issue, you just request a refund on their chat and they email you an RMA immediately. It may take a few more days for the item to get to them so they can inspect it and process the return, but overall it's a pleasure. I know you had this specific issue, but do you think I'd be taking a big chance spending almost a grand with Vivid? The seats are Braum.

Just read through the comments and Service manager responding to your YouTube video saying he hopes no one else in the car community works with you. That's a huge red flag. He could've made a good out of the bad and apologized for the customer service, asked what could've been done to improve it and brought it to the attention of the Owners or higher ups to maybe take a look act customer service practices. I would've felt much more confident buying from them if he'd done that.

[gregmyslinski]

lol...they sent you a rma...all within a week...there are processes....in less then 5 business days you set up a complaint thread?

[ReyVivid]

Hello Michael, my name is Rey and I'm the Customer Service Manager here at Vivid Racing. I reviewed this video and your service ticket with us, and don't believe my team was providing sub-par service. All businesses have policy and procedures that they have to follow. In cases like yours, we needed some more information regarding the fitment issue before we could send a return label for the items. We will continue working with you within the service ticket you have open with us.

[gregmyslinski]

From the first time you contacted them...on...a Friday...lol...which everyone is probably gone...to how long until you posted this video? I am curious...so i can share this with the car community so they can know who they will be dealing with.