Using Patient Feedback to Develop Business Cases | PeopleMetrics LIVE! Pharma CX Episode#18

Using Patient Feedback to Develop Business Cases | PeopleMetrics LIVE! Pharma CX Episode#18

Are you getting the most out of your Patient Support Service program? If you aren’t utilizing all aspects of the program feedback, the success of both your current and future patient outcomes might be at risk.

In this session, we discuss how to develop a business case on the impact of Patient Support Services using patient and HCP feedback. We detail the value that Patient Support Service programs bring to patients including benefits like improved clinical outcomes, adherence, and access to care that drive an improved return on investment.

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PeopleMetrics LIVE! is a free online session where experience measurement experts from our team answer YOUR questions about CX, EX, Pharma Patient Support Services and more. Tune in for short, casual conversations Tuesday's at 2:00pm ET.

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Explore our Pharma CX solutions, designed to help you achieve better outcomes through real-time feedback from patients, caregivers and HCPs... with over 20+ years of Pharma expertise, you can trust PeopleMetrics to help you measure and improve the patient experience from clinical trials to patient support services:

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