The Power of Motivational Interviewing Collaborative Communication for Change - Mark Graban

A Clip from Mark Graban’s keynote talk for the KaiNexicon event, When Being Right is the Wrong Strategy for Change

So I think there's this interesting difference between being the expert who's right and telling someone what to do versus asking them about their motivations Hence the name motivational interviewing So the core book that that social worker recommended to me is quite readable as far as psychology tech I don't know I have one data point was more readable than I thought it would be That motivational interviewing is a collaborative I think that's a key word goal oriented style of communication with particular attention to the language of change So why do people choose not to change And I think it's important to frame it that way It's not that they're not choosing to go along with you they're choosing to keep doing things the way they're doing it