Psychological Safety & Failing Well with Harvard Business School Professor Amy Edmondson

Harvard Professor Amy Edmondson talks with Andrea about the significance of accountability in a psychologically safe workplace. Learn about the important difference between disappointment vs regret and between mistakes vs failures. Amy shares insights from her new book, “The Right Kind of Wrong,” including the three types of failure, and the one we should be striving for!

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TRANSCRIPT

Yes, we all have work to do. In the next 45 minutes, you’re going to learn directly from Harvard Business School professor Amy Edmondson, a pioneer in psychological safety and failing well.

Wait - isn’t that an oxymoron? “Failing Well”?
Not necessarily.

I cant wait for you to hear my conversation with Amy

Welcome to Talk about Talk podcast episode #175
“Psychological Safety and failing well with professor Amy Edmondson.”

OK,Let’s get into this.
Years ago, I had the privilege of taking Professor Amy Edmondson’s doctoral course called “Field Research Methods” at Harvard Business School. Fast forward to today. Many years later, I regularly coach executives - and medical and health care professionals, as youll hear, whether through 1:1 coaching sessions or corporate workshops, on some of the phenomena that Amy taught me, and some of the concepts that she pioneered, including psychological safety.

Recently, Amy published a new book called “Right Kind of Wrong: The Science of Failing well”. After reading the book, I emailed Amy and asked her if I could interview her for this podcast. I was thrilled that she immediately agreed. To say Amy’s work is impactful and prolific would be an understatement. So my goal with this interview is to ask Amy the Qs that I know YOU would ask - Qs focused on communication skills, and possibly Qs that differ from the Qs she typically gets in many of the other interviews she’s done. Here, we focus on our communication and our mindset as leaders and as communicators.

We have a LOT to talk about here!

Let me introduce Amy, then we’ll get right into the interview.