Can mechanics be friends with their customers?

There are a variety of classic Mercedes Benz cars still on the road today, ranging from the iconic 300 SL Gullwing Coupe to the luxurious W126 S-Class. Many of these cars are lovingly maintained by their owners, and they can be seen driving around town or at car shows. These vehicles are a testament to Mercedes Benz's dedication to producing timeless and reliable automobiles.

Every Week , we strive to provide you the best in the business. Moving toward our YouTube channel’s third year of Classic Mercedes Benz videos, we want to provide more of the content you’ve asked for from us.

EXPERIENCE THE CLASSICS WITH PIERRE HEDARY

What are The Classics? Pierre Hedary’s Mercedes Benz viewer requested videos, featuring Pierre’s best tips and commentaries. We let you feel the excitement we feel, as Mercedes Benz everyday drivers.

The Classics will feature videos that reveal the best intricate details, while actually taking these beautiful cars on the road. Viewers experience the virtual ride along to observe the Mercedes Classic automobile’s interior, exterior, and its beautiful handling.


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[ctmaz]

Friendship is friendship, business is business. Mature, rational people will understand the distinction.

[CLMBZ]

be friendly but not a friend. the way someone treats you at the end of a relationship shows you what they really thought of you from the beginning.

[morganjoe]

Thank you, Pierre!
We love our Kenji Benz.
We love working with your shop in getting it up and going.
And we love the relationship that we share with you and your beautiful Family.

[twntwrs]

From the culture of these cars' origin, there's a saying in German: "Strenge Rechnung gute Freunde" - Strict accounting good friends.

[gurneyforpresident]

I have been a Contractor for 40 plus years now and totally agree here. When on a project the GC and Subs are a team and mostly have good camaraderie by working together. With homeowners you strive for their complete satisfaction.
Friends? No, its not ever part of the equation.

[bluestove]

It’s a slippery slope…. In business friendships can forge…. But a good friend will know when to keep it distinct.

[xmaxbabilo]

My mechanic charges far too much for me to be a freind. As a mechanic they are amazing but seeing them reminds me of the pain 😂 .

[mundotaku_org]

I agree with you. Separate both. I am friends (first) and then a mechanic in my previous city. Sometimes, I would not be 100% satisfied with their job, which did not damage my respect or friendship. I just took my car to the specialist because I knew my car might have not been easy to repair.

My car has been in the shop since December with a good specialist in European and exotic cars. He is not cheap either, but he is honest and good. I don't mind him taking his time.

[hanseich]

You’re not only a mechanic but also a philosopher. Very inspiring post.

[toddr]

This is great advice. I’m considering reopening my shop, and I’m starting to remember why I shut it down 2 years ago. I see someone struggling financially, and I feel obligated to give them a lower price, but it ends up being to my detriment. You have to leave emotions out of this business. Here’s the price, take it or leave it

[alaingillot]

Most customer are just that, they have no interest of becoming friends, but a small number well chosen, that have similar interests in life like you .Some will become lifelong buddies . Just be wise to choose the right ones .

[christophero]

Legend, love your work Pierre. I wish you had a shop in Melbourne Australia.

[julianaburrow]

I’m friends with my main mechanic. He goes the extra mile for me.

We don’t socialise - but that’s mostly because he is so busy… hoping to do so in the future!

I respect his need to spend time with his family and try not to contact him on the weekends. If I do that I don’t necessarily expect a reply until a weekday.

He gets that I’m a little OCD about stuff and always reassured me about my worries!

And I always try to pay him on time - it’s a business relationship as well…

[kevinmurphy]

Hello Piear, it’s Kevin Murphy in Palm Bay
It’s good to see you’re still going at it full throttle.
I sure do miss driving my 220D
I’m in tears right now just thinking about it .
I just watched that clip from Mercedes star people.
Thanks for all the good times.

[Aramigo]

Amen, Pierre. Fellow shop owner here...all 5 of your things can be summed up with one rule: Don't. Be. Annoying.

[johnfrei]

You can be friendly, but always remember it’s a business relationship first.

[fatcole]

I think people misuse the term "friend"

Friends can mostly only be personal, a professional relationship that is considered a real friendship is rare.

Even the most amicable professional relationship is just going to ever just be an acquaintance, not a friend.

Using myself as an example, I have a very strict rule about not mixing my professional and personal life. After 30 years in my career, I have retained very few professional contacts as actual personal friends. My circle of personal friends grew steadily but the two circles rarely ever cross and I will NEVER do business with family.

[Mercedesobsession]

To be a friend, you have to show yourself to be friendly. Being immature and unreasonable is not how friends act.

[Andrew-zvfm]

This applies to any business. I think about this every now and then. I think it depends on the profession and what you specialize in.

[Andrew-zvfm]

If I need help from a friend on a professional level, I don't expect or demand that they give me a discount or special treatment. Just be upfront and honest with me and let me know what the progress is. That's all I ask and all I want. Aside from a good job being done.