How ASUS scams their 2023 laptop customers

The specs of your laptop might be completely different from what you were told as ASUS keeps falling deeper into fraud territory.

Basically I was disappointed that my MiniLED laptop screen looks horrible, then eventually found out that it wasn't even MiniLED to begin with.

#nebuladisplay
#nebulaHDR
#ASUS Strix Scar g16 g18 review
#hdrgaming
#asusrog
#asuslaptop
#coilwhine

[josemuchacho]

It´s incredible, I live in Europe, I´ve bought the 2024 version with i9 14900hx + rtx 4090 etc, everywhere I´ve researched I was told 2024 models all have miniLED, the website I´ve bought even has a video on the photo gallery showing Nebula HDR screen etc. I only discovered with this video almost 1 month after buying, and I was honestly not super happy with the current display, now this explains it all, it does not have MINILED!!! I´ve paid so much money for this laptop..

[madcapper]

Some people might say in the grand scheme of things, HDR doesn't really matter to them or whatever. No big deal. But I agree with you it's beside the point. It's the practice. The point is the ethics and the honesty, or lack thereof, being shown by Asus. This is the kind of practice that a company could, and probably should, get sued for. Laptops ain't cheap. You better be getting what you're paying for. False advertising to me = theft.

[chy]

I can't imagine the frustration you went through with this BS but you did a good job calmly and logically explaining it all.

[NopWorks]

My gut feeling tells me that Asus will just be more careful next time and sell worse laptops in regions where there aren't that many non-paid independent reviewers - countries where there aren't enough voice to cause any issues.

[applei]

I have been scammed as well with the same issue. But thank you for bringing this up.

[_Ashler]

In Asus' site you can actually tell which model has IPS vs Mini LED

ROG Strix SCAR 16 (2023) G634
G634JZ-N4003W -> IPS Screen (N4003)
G634JZ-NM041W -> Mini LED (NM041)

[maarbox]

Thank you for the review. Your are totally right. There would be many people that got scammed Hope this video raise awareness to Asus and maybe other companies as well.

[vzuzukin]

Always check the NITS brightness specs, because they'll be different. 1100 NITS means miniLED monitor. 500 NITS means regular IPS display. Nebula marketing ploy is shady for sure, because they're purposefully calling all their 2023 displays 'Nebula' to mislead consumers. But they cant lie about the actual specs of the machine inside the box

[KeepItHuniTT]

Nope. We got screwed here in America as well. The only reason why I'm keeping mine is because I got it for $1, 700 at Best Buy. Open Box sale during the Thanksgiving Christmas holidays and the Laptop was in mint condition. My power brick still had the plastic on it and no screen bleed. The screen is NOT HDR. Only Dolby Vision for media viewing. Not games. I had no idea when purchasing due to the advertising. To make things worse I installed a 4tb secondary Nvme drive along with 64gb of 5600mhz DDR5 and found out about the screen afterwards. LOL! That's my fault but I was still bummed. Right now I'm searching for a MOD that can emulate HDR for non HDR screens. The 4080 is nice but I wish my screen colors popped more with better black levels.

[Yang-cw]

I don't quite understand but feeling calm from the waves

[EdwardPh.D.]

Does the Asus Strix laptop have that rubberized coating on the area where you rust your hands? My old Lenovo had that rubberized coating that started to scratch off.

[Sgt_Laylo]

i just received my first gaming laptop today. When I was shopping around, I noticed that it was confusing. So many variations. What I learned was that I had to pay attention to the full model number and check the specs at the Asus Rog site. There, I would see exactly what I was getting. I would blame the seller for describing it incorrectly cause its really not that difficult to search the model number and see exactly what youre getting. The seller probably did that on purpose, to increase sales.

[mikaelbiilmann]

Back in 2007 I bought ASUS parts for a new PC I was building, because I heard good theings about ASUS. I even went and bought a 17" ASUS laptop to game on when I travelled. All those parts and the laptop were great and they lasted me so many years without problems. In 2020 I bought an ASUS A15 from a guy and wondered why he hadn't kept the laptop longer than a few months. Then I saw the screen and saw how just awful it is. I kept the laptop but gamed mostly on my main PC anyway. Later I moved and needed a new laptop and bought a 2022 A15 and noticed that the build quality had become even worse than the 2020 A15. The new screen was much much better though and the specs were ok, so I kept it. After 4 months of light gaming the screen just turned off while I was typing on the laptop. Hard reset didn't help so now I have packaged it up and sending it in for repair, but after seeing your video, I am now afraid I will only get it back next year! Writing this in August 2023. Bought the laptop in April... Military grade build quality as ASUS write? Yeah right!

[lexavaritia]

Thank you for your calm breakdown experience of this device. I am getting skeptical of asus QA as well lately
just my personal experience

i have a TUF laptop and the thing broke down twice before the warranty
1. The screen started glitching on 144 Hz
2. It suddenly shut down even on idle states
fast forward. the warranty expired, exactly a week the laptop wouldn't turn on, its dead
had to service it and pay it with my own money since i dont really want to buy in the current laptop market (overpriced and neglible raw performance uplift)
even if the screen is terrible i bear with it as it is my travel laptop for work and entertainment. oh btw i have an ROG pugio 2 mouse too. imagine a mouse costing 80 USD and the first thing i never expected to break was the 2.4Ghz dongle. First time ever that thing broke for me after owning a ton of expensive logitechs and random mouse brands

[greenman]

I used to be 'almost' Asus exclusive, for PC components, and if in the market, I probably would have been into their Laptops too. (Thank god Lenovo had a sale when I was buying my Legion5 ) Then, out of the blue. I switched to MSI, for my last build, and all of a sudden all of the ASUS issues started popping up.
I still think Asus makes the best physical stuff, it's just their handling of problems, and fibbing over details like the details in their displays.
Got to give them credit, Consistency between Asus and Asus ROG (technically separate companies)

[HenryAB]

Damn man, you're living the dream, nice car and views. Nice vibes man, also thank you for the information, very helpful to know. Much success to you.

[Mr_Pilot_]

Always check the model number. G634JZ-N4040W for you. G6 16" Gaming, 34 i9 13980HX(it would be 14 if it was i7), JZ 4080 GPU(JU 4050, JI 4060, JV 4070), N stands for Nebula(if it had M after N it would be Nebula Miniled for example G634JZ-NM032), W is for windows and other numbers are for SSD, keyboard layout etc. This information is what I figurred out when I was buying my Scar 16. Asus web site has all configurations. So when you are gonna buy a PC always check from there. Don't trust retailers.

[brokecsstudent]

It's very common that when we buy what we see online, our orders aren't always as what the ads show.

[GSNLYT]

I was thinking of getting the Scar 16 (living in The Netherlands EU), but after this statement I'm not sure it's the best choice with all the cons... Do you have any other recommendations for the same amount of money up till €4K max???

[-eternal]

I bought the ROG Flow x16 2023. It's a $3000 machine. The trackpad was lose. Display looked yellow from how poorly it was calibrated. ICC profiles it came with don't work on most games. The display wobbles. The Mini-Led blooming is extremely noticeable. The entire chassis is bent, including the display segment, making it look pinched and with "backlight bleed" (even though that shouldn't be possible with mini-led). The little rubber supports fell off. Thermal paste on the GPU was dry and gone, along with whatever material was used for the vrms. The liquid metal was all over the place on the cpu. Or rather NOT on the cpu. The temperature was obviously terrible. 95c when playing anything. The speakers are a joke especially considering the g14 has 6 of them and is $1000 less. The keyboard is backlit with no per key rgb. The space bar is lower from the right side of it than the left from use, even though that should never happen. The XGM port is proprietary and cannot be used with any external gpu, it is exclusive to the horrendously over priced dock with a laptop GPU. These are just the things from the top of my head. Remember, $3000.

edit: Coil whine too.