How To Fix Dell Boot Loop - Stuck Restarting Error

This video will show you how to troubleshoot if your Dell computer is stuck in a 'Boot Loop' situation or is restarting during startup. I would start with the diagnostic scan to see if the HDD is healthy and move on from there.
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FAQ's:
Q: What are the buttons you press?
A: F2 - BIOS, F12 - Diagnostic Options

Q: What if you cant change between Legacy and UEFI?
A: If you cant find those options or cant change between them, move on and continue with the rest of the video. What was the result of the Dell diagnostic scan?

Q: Changing the settings in BIOS didn't help and the scan passed everything :(
A: If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system.

Q: I cant run the diagnostic scan. It wont complete or I cant access it.
A: If you cannot run the scan, we don't know for sure if the HDD is healthy or not. We will have to continue troubleshooting assuming it is for now. If its healthy, and if the issue is operating system related, I would then reinstall it.

Q: What if my HDD failed the test?
A: If your HDD fails the test, then it is most likely bad and should be replaced. Let me know if you would like help with that operation. After installing the new drive, you would need to install an operating system onto it as seen here;

Q: The diagnostic scan cannot see my HDD or says its 'Not Installed'?
A: If the diagnostic scan cannot see your HDD, its most likely bad or just loose. Try 'reseating' it as seen here. Run the scan again. If its still not seen, I would then replace it and install Windows to the new one as seen here;

Other Fixes From Viewers:

1. Enable secure boot and change storage settings to raid on

[PC_Monkey]

I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)

[alekid]

You saved me from endless pain. In my case it was the CMOS battery. I never knew such a thing existed on a desktop. If it wasn't for your video I would have thought it was time to change the power source or maybe the PC itself, cos all I found online were the same answers.
So thanks a lot! By the way, in my case it came to the point where I couldn't boot the PC anymore. Totally dead. So it doesn't just affect the BIOS clock but might prevent the system from booting. I clarify this because, again, many people online insist it's just for bios memory and that a computer should still boot even with a dead battery. Not true with my PC. I have a Dell.

[sarawoolf]

My endless reboot ended up being an OS issue. Your video helped me fix my issue and i was able to reinstall the OS and immediately then uploaded all my family photos to the cloud. I was so upset thinking I was going to lose them. Thank you! thank you! Thank you!

[cassandranorthrup]

you are amazing, dell support was trying to charge me $90 to fix this problem over the phone. you are a true hero thank you so much!!!!

[elizabethtorres]

💻This is the reason why I Subscribed to your channel. You clearly explain everything step by step. Your videos have helped me in the past with other computer issues. Thank you so much for your expertise.💻💕

[danes]

This video saved me from having to actually go into the office! 😂 Thanks!

[RachelleRoss]

Thank you so much. After several hours of troubleshooting, your video showed me it was the usb the whole time

[juliennwachukwu]

Thanks a lot my computer was restarting for hours until I saw your video.I don’t know much about computers but I managed to fix it in one try, after following your instructions my computer has restarted and working now. I will ask my husband to do a thorough look at why this had happened so I don’t mess up my computer or loose important documents.

Thanks again

[clarityy]

Thanks, man, it was an easy fix. I just unplugged an external hard drive. First time this ever happened to me. Thanks!

[cihanbayrak]

Thanks a lot for this helpful video, already liked and shared your video and i´m sure it´s not the last video i´ve seen from you. Thanks again, restoring OS helped on my laptop.

[akshayasubramanian]

Thank you so much! Reinstalling the OS image worked for me

[Mystic-mountains]

Thank you so much for this video!!! My work computer would not boot and I missed 2 days waiting on a new one only for it to not work as well turns out I just have to unplug my mouse 🤦🏻‍♀️ your a life saver!

[tamaawa]

You're the best! I unplugged the charger and the usb extension I had to plug in my headphones and keyboard and it worked!

[janihernandez]

Thank you for sharing because you saved me from missing any work. This worked awesome!

[davidmiles]

I noticed you had mentioned BIOS updates before moving on to the OS reinstall. Do you happen to have a video about BIOS Flash update from the one-time-boot menu? I could not find it if you do and I would be very curious to learn how that should be performed. Your videos have been super helpful for me and I appreciate how clearly you break everything down!

[cherrybomb]

A million dollar Dell up and running thanks

[bingbingbongbong]

Hello I really need help! Nothing was wrong with the diagnostics scan. When I went into BIOS the time was wrong. I changed that but it’s still stuck in a boot loop. The dell icon shows, then my laptop says it’s updating, then it just restarts and repeats this over. In boot configuration the boot sequence shows Windows Boot Manager, UEFI (with a long sequence of letters and numbers), ONBOARD NIC (IPV4), ONBOARD NIC (IPV6). I don’t really know what any of this is and it’s different to what you showed in the video. You mention about switching to Legacy but I’m really confused on what to do! i really hope my laptop can be fixed quickly without taking it apart or having to do anything too confusing. Thank you!

[proof_y]

Where did you show this? 1:50
Where can I solve this problem

[Dibbs.]

Bro you just helped me alot. Thank you!

[jaitiquegilliard]

I only had to watch until 1:43 thank you so much