How To Fix a Concealed Cistern WITHOUT Removing Tiles

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Roger shows you how to repair a concealed cistern without hacking out any tiles.

Concealed cisterns are designed to be serviced and have parts replaced simply by removing the faceplate.

00:00 The problem
00:44 The fix
01:34 Flush valve removal
02:32 Inspection
03:24 Reassembly

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#cistern #bathroom #toilet

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Thank you so much for this video! Never touched any plumbing before but I was able to follow along and fix the toilet which was leaking a constant stream of water into the bowl. I took out the flush valve, cleaned up the rubber seal, put it all back together again and the problem was solved. Super grateful!

danfinan
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This may help someone as not all Geberit faceplates have the clip at the bottom. I watched loads of videos and the clip is always shown at the bottom. I spent a frustrating time trying to get mine off (by pushing upwards) and almost breaking it in the process. Mine (a 2017 model) has the metal spring clip on the LEFT side. Therefore to remove the faceplate you need to push it to the right then unclip the right-hand edge. HTH. Cheers from UK.

micdev
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Absolutely amazingly useful! Thank you. I've had a dodgy flush, where it seems to get stuck flowing afterwards. You've given me the confidence and know how to go have a look myself!

BigPopaRoth
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So this is true for the majority of floating pans as they're on metal frames. The bigger issue and what normally requires hacking the tiles off is if some twit mounts the pan on the tiles without the board behind the tiles being directly on the frame, so it flexes and then leaks.

Or floor seated pans with concealed cisterns where there is no bracket stopping the flush pipe being pushed back when the pan is slid back so it never slots in properly. Extremely typical to find both issues in new builds unfortunately.

effervescence
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Brilliant DIY video. Clear explanation and as Roger says it is all very straightforward. Follow what he says step by step and you will be able to solve the problem yourself, in minutes. Job done.

AnneConnett
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Thanks, saved me a lot of stress/money... mine (Noken) had a flexible part which made it possible to take it out as you suggested. Cleaned and poured lots of lime scale remover down there. Reasembled and made a few manual adjustments and no more issues! 😮😊

alexpinna
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Doing toilet cistern work, I don't like these at all, for me the ability to look at the whole cistern is always good, I prefer concealed designs where access from the top is achieved, you get to see the cistern any gunk in it, the seals, the flush pipe, the floor, concealed cisterns with large access panels are also more acceptable to me, obviously my first choice is always exposed cisterns !! Anyway great channel, always excellent and very informative !!

london_roubenl
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What a video what a clear concise explanation, well done 👏👏👏👏 just experiencing the very same issues and fixed successfully after watching this video.

garycunningham
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Here in Poland everything we fit is concealed, all of it serviceable without taking the tiles off, very neat systems.

justaguydoingdiy
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Very good video, it was very helpful when I had this problem on a single button cistern

sonyamc
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Rubber washers go hard on those types of flush valves after several years . I get called to these all the time when the water is letting by . Can be a pain in the arse if you can’t obtain the washers locally .

rush
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You'r the man Roger. Thanks for the info.

Mike
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videos like are this are you tubes saving grace, brilliant.

bikeguy
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Keep doing excellent work like this and keep giving information, thanks for your information.

NotableTarun
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This is such a good video to teach you how to teach the plumbers you call how to do it!

Mike_
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Bottom rubber seal of flush unit is a common cause - it gets bubbles in it and doesn't seal

sybaseguru
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Excellent tips, well explained, I was thinking it was going to be major surgery on the wall to get the cistern out

Alanoffer
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Best video ever. My problem was solved within first 3 mins of the video

amaan-khan
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The type of mind who doesnt think "i should try that panel first", probably shouldnt be doing this sort of work. Lol.
I would imagine that this would be the first point of call for anybody with more than 2 braincells.

Nbomber
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In fact it really matters what the make is. Geberit is the only worth installing system. You can really service all the parts through the faceplate opening. And they have 25 years spare parts availability.

Stefan_Kawalec