Hard Reset Philips Hue Sync Box

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If your Philips Hue Sync Box is not responding, or not connecting or pairing, or if it is not working right for another reason, this video will show you how to hard reset a Philips Hue Sync Box hub to its factory default settings.
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Hello! thank you man! did it but sadly did not work.

frekeado
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Hi there, my Phillips hue sync box keeps flashing with a yellow light and l can’t connect to my Phillip hue apps or light system. I’ve recently changed to a different Internet provider just yesterday, is this the cause of the problem?
Is there an option in the sync box settings l can change to my new wi-fi?
Would really appreciate your help.

mangomingo
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What do you mean by unplug, unplug from power ?

paul