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9) Microsoft Dynamics 365 CRM AI - Embedded Intelligence Overview Demo w Jean-Paul Mehanna
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Microsoft Dynamics 365 CRM uses Microsoft Azure AI, Machine Learning and Prediction Intelligence with LinkedIn Sales Navigator to empower Sales & Customer Service.
*Demo Timestamps below.*
1:39 Relationship Assistant
3:27 Email Engagement
4:48 Auto Capture
5:56 Relationship Analytics
7:25 Predictive Lead & Opportunity Scoring
8:38 LinkedIn Sales Navigator
11:22 Who Knows Whom
12:40 Talking Points
Dynamics 365 Customer Engagement (CRM) and it's Embedded Intelligence (AI) capabilities take center stage in this weekly episode of the Business Applications Lunch and Learn with Microsoft's Nick Fratello and Jean-Paul Mehanna. Learn how Microsoft AI, Machine Learning, Predictive Intelligence, and Office graph feed insights that help deliver better outcomes for users and customers.
Demonstration includes:
Assistant, Email Engagement, Auto Capture, Relationship Analytics, Predictive Lead Scoring, Predictive Opportunity Scoring, LinkedIn Sales Navigator (SNAP Controls), AI, Azure.
Enabling what we showed in this demonstration:
Configure and enable embedded intelligence:
Relationship Assistant:
Auto capture of related emails:
Relationship Analytics:
Predictive lead scoring:
Integrate LinkedIn Sales Navigator solutions for Dynamics 365 for Customer Engagement:
More Information:
Configure and enable embedded intelligence in Microsoft Dynamics 365 Customer Engagement CRM:
Business Applications Lunch and Learn Series:
#Microsoft #MicrosoftAI #MSDyn365
*Demo Timestamps below.*
1:39 Relationship Assistant
3:27 Email Engagement
4:48 Auto Capture
5:56 Relationship Analytics
7:25 Predictive Lead & Opportunity Scoring
8:38 LinkedIn Sales Navigator
11:22 Who Knows Whom
12:40 Talking Points
Dynamics 365 Customer Engagement (CRM) and it's Embedded Intelligence (AI) capabilities take center stage in this weekly episode of the Business Applications Lunch and Learn with Microsoft's Nick Fratello and Jean-Paul Mehanna. Learn how Microsoft AI, Machine Learning, Predictive Intelligence, and Office graph feed insights that help deliver better outcomes for users and customers.
Demonstration includes:
Assistant, Email Engagement, Auto Capture, Relationship Analytics, Predictive Lead Scoring, Predictive Opportunity Scoring, LinkedIn Sales Navigator (SNAP Controls), AI, Azure.
Enabling what we showed in this demonstration:
Configure and enable embedded intelligence:
Relationship Assistant:
Auto capture of related emails:
Relationship Analytics:
Predictive lead scoring:
Integrate LinkedIn Sales Navigator solutions for Dynamics 365 for Customer Engagement:
More Information:
Configure and enable embedded intelligence in Microsoft Dynamics 365 Customer Engagement CRM:
Business Applications Lunch and Learn Series:
#Microsoft #MicrosoftAI #MSDyn365
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