Global Tech Outage: Microsoft's Vice President Explains the Cause

A recent software update had significant repercussions worldwide. Companies experienced severe technology troubles after an update from cybersecurity firm CrowdStrike (CROWD) impacted Microsoft (MSFT) systems. This resulted in delayed and canceled flights, store closures, and disruptions affecting millions. CrowdStrike CCO George Kurtz posted on X that the outage was not caused by a cyberattack and that a fix had been deployed. However, many believe it could take a few days for all systems to be fully operational again.Microsoft Corporate Vice President and Deputy CISO Ann Johnson spoke with Market Domination about the incident. Johnson likened the situation to updating an app on your smartphone overnight. Essentially, CrowdStrike issued an update overnight, which disrupted systems. Johnson explained that Microsoft is collaborating with CrowdStrike to assist affected customers, and Microsoft engineers are working to help businesses implement the fix.Johnson acknowledged the uncertainty regarding how long it will take to fully resolve all issues but expressed confidence that CrowdStrike likely tested the update thoroughly and that the problem was "something that was unexpected."

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