Outlook for UK Retail 2019 | Richard Lim, CEO, Retail Economics

Richard Lim, CEO of Retail Economics discusses the 'Outlook for UK Retail 2019' and the challenges facing the retail sector. Topics covered include the ongoing channel shift to online (presenting a particular challenge to bricks and mortar business models), polarisation in the performance of retail property, the experience economy and unprecedented uncertainty surrounding Brexit.

A brief look back at 2018 puts into context a period of unprecedented change. Seismic structural shifts in consumer behaviour, fiercer competitor dynamics and spiralling operating costs are being set against a backdrop of turbulent political and economic undercurrents.

Despite the tough environment, retailers who have embraced change, invested in digital and have a stand-out proposition have thrived. While the connected customer journey has become increasingly difficult to follow, measure and understand, sophisticated data analytics have unlocked previously unseen insights that have yielded a competitive edge for many.

Contact: [phone]

Disclaimer:
The opinions contained in this publication do not necessarily reflect the views of Retail Economics. Whilst Retail Economics endeavours to ensure that the information in this publication is accurate and that the articles contain nothing prejudicial to the position or reputation of any party, Retail Economics shall not be liable for any damages (including without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from this publication or any information contained in it, or from any action or decision as a result of this publication.

(C) Retail Economics (2019). The contents of this publication and those of all ancillary documents and preparatory materials are the sole property of Retail Economics and are not to be copied, modified, published, distributed or commercially exploited other than with the express permission of Retail Economics. All rights reserved.