Industry Outlook | Retail Chapter | KPMGVoice | Forbes

One of the societal changes that the web has brought is the spoiling of consumers. Not so long ago, apart from mail-order catalogs, if you wanted to buy something, you needed to go out and find it at a store or a mall. Now, without leaving the house, you find just about anything and shop for the world’s lowest price. Mobile apps for shopping have taken it further, untethering shopping from the home. You can order anything from anywhere, and receive alerts when the price is right.

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