How to Improve Customer Retention with a CRM

In this video, we will discuss the reasons you should care about your customer retention, three ways a CRM improves your customer retention, and how Moment, our free CRM can help with your customer retention!

0:00 Intro
1:03 Why Should You Care About Customer Retention?
1:49 Three Ways a CRM Improves Customer Retention
2:26 1. Improves Internal and External Communication
3:09 2. Improves Customer Service
3:44 3. Improves Customer Engagement
4:23 Concluding Thoughts

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