Giving Difficult Feedback: How to START the Conversation (WITH EXAMPLES)

How do you start the conversation when you want to give someone feedback... difficult feedback? What are the exact words you should use? How do you avoid a freak-out, in both yourself and the other person.

Welcome back to the Comms Lab 🙂

In this video, we take a deep dive into the skill of eliciting the "Micro-yes", a concept introduced by Tania Luna and LeeAnn Renninger in their book, The Leader Lab.

Got a different take on this? Great - I'd love to see your feedback. Put it in the comments section below.

0:00 - The Hardest Part: Just Getting Started
0:44 - Two Wonderful People, One Awesome Book
1:05 - Eliciting the Micro-yes
1:24 - Micro-Yes = Signpost
1:55 - Micro-Yes = Empowerment
2:10 - Responding to a Micro-No
3:10 - Pitfall: Don't Overdo It

I really hope you enjoy the video. If you love it, make sure to like and subscribe to the channel and ring the notification bell 🔔 so you won't miss my new videos. Don’t forget to share with your friends and family. Maybe share it with YOUR BOSS! Thanks for watching and I'll see you in the next video.

Watch More Of My Videos:

De-escalating Challenging Emotions in Others: A Battle-Tested Approach:

The Commonest Mistake in Responding to Emotions

Difficult Conversations: Why Good Intentions are NOT Enough

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[GemmaKeaneyPS]

Giving you a macro 'yes' to yet another great vid!