GE Frontload Washer Error Codes, Troubleshooting, and How to Test Parts

If you own a GE Front Load washing machine, it hides a powerful testing and error code system behind its facade. With a few secret button presses, you can quickly find out what may be ailing your washing machine. In the video, we show you how to access GE Washer Error Codes, GE Washer Test Modes, and other options like the GE Consumer Help Indicators which may randomly appear after you use your washing machine.

The most frequent item I'm seeing people needing to replace is if it boots up and relay clicks, but won't wash, which is a board replacement.

For the unit not spinning, the inverter is the most common replacement on this machine:

00:00 - Intro
00:24 - How to Activate GE Washer Error Code Mode
01:24 - List of GE Washer Error Codes
03:02 - How to Enter Service Test Mode to Troubleshoot and Test GE Washer Parts
04:04 - List of Tests and What They Do
06:44 - Consumer Help Indicators and What They Mean

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[drod]

Last night, mine started acting up. I left it unplugged for an hour. It's working normal for now. I really appreciate your videos. This washer came with the house I purchased. Otherwise, I would never buy GE appliances.

[charlespowell]

Great video! My wife decided to wash some plush bathroom rugs..the washer stopped spinning, I thought here we go $900 for a new washer, watched the video, seen the pump filter part. “ i never knew what that little door was for” I followed your steps and seen the filter completely gunked and covered with plush rug.. cleaned the filter, tried a load of clothes.. works perfect! Thanks for posting the video! Saved me at least a grand, and i might even get some sugar from the wife! Really appreciate it!

[zramirez]

Man this was the most helpful home appliance video ive ever seen

[johnm]

Drain impeller was just clogged. Running #7 then 12 confirmed no new drain pump needed. Thanks Ben!

[pushaplane]

Thank you very much! This is a vital resource for anyone that has this model.

[robertr.]

Great video! One of the best and most informative videos I have ever found for troubleshooting. Thanks for the attention detail and meticulous way you explained everything.

[WindowOfWorld]

Very helpful! I followed your video & was able to get to the point to start the was cycle again & again until service technician can come to fix it! Thanks a lot!!!

[scottburt]

I gott'a tell you this is the best DIY video and it was very easy to understand and carry out. It fixed my fast spin problem

[trentwilliams]

Great video and this helped me figure out my issue. One comment, you have to enter the test mode from a blank screen, not from the error code screen. That took me like 20 tries to figure out.

[angieapolinario]

Thanks for the video; A+ for you. If anyone is thinking of buying this washer: Do Not.

[kiheidude]

I have a similar GE front load washer. To access the error codes and the test functions, the service sheet says to hold the power button and turn the dial 180 degrees. I found that this requires rotating the dial for 6 cycles as there are 12 cycles on the dial. Other videos say to rotate for 8 clicks, but sometimes it takes two clicks to get to the next cycle. It’s better to count the cycles (including the beginning cycle). Release the power button and all the lights will flash and you will enter into test mode. Just rotate the dial to get to the test you want to use.

[ashleyjenkins]

This was an incredibly helpful video! Thank you for taking the time to make it and, fingers crossed, keep me from needing a technician call!

[teresawelch]

You are awesome! You help me fix my washing machine!!!! I knew nothing lol!!

[shawnlocke]

This video just saved me a ton of $. It was just a simple filter clean. High tech appliance low tech user!

[sheilagriffith]

How do I clear the codes once I've corrected the issue? I have so many codes, I'd like to clear it so I know if any of them still need to be addressed.
Thank you so much for this video!!

[garyrottier]

This video was great, it showed me things to look for and definitely how to open the top. Still having problems with the bleach and fabric softener dispensing

[CAlibanMan]

Read this if your unit only spins for 5 seconds and ends the cycle after a few minutes. Run test 14 and 26 for confirmation that the unit doesn’t spin more than 5 seconds and ends the cycle early. Reset all of the faults on test 16. Power off the unit, run the rinse and spin cycle, but turn off rinse before starting to prevent water from dispensing. The unit should fail again. Run the troubleshoot mode again for a fault. If Test Code 3 only shows, it most likely will be the inverter board. The board is on the bottom left of the front of the unit, so it’s easily accessible after you remove the front panel of the unit. You’ll need to unscrew a screw that holds the housing in place and slide the housing container out towards you. Replace the board and you should be good to go! Good luck. Fixed my unit in 1.5 hours. You can purchase the board from the GE Appliances part store online.

[graphixguy]

Ben, AWESOME video which sheds light on how technology has changed.... I have the same machine, I have found several error codes. I can't get the same result as you do on entering TEST MODE. Need more detailed info on how to get there.... When I hold the button down and begin spinning the dial, it automatically displays the various wash modes, as in normal cycle... HELP

[enriquerivera]

Which test should I run if i keep getting “supply h20” code?

[jesslang]

Do you know another way to get he washed into test mode? Pushing start and turning wheel counter clockwise isn’t working:(