Samsung 980 Pro NVMe Failure and how to stop it from happening!

Over 2,000 Samsung 980 Pro NVMe SSDs have failed.... here's how to keep yours alive!

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[clipsdays]

I'm a PhD student and my entire thesis backup for all my work in the last 4 years of my life was on a 980 pro 2TB with firmware starting with 3. Thank you so much for this video, I've updated the firmware now, you may have potentially saved me an incredible amount of work.

[Espere]

If I didn't come across this video, i would've never know this issue.
Thank you for saving me from the huge pain this would've cause me.

[mpratt]

I literally purchased this yesterday. It hasn't even arrived yet and this video was recommended in my feed. The one time I'm grateful my phone is intrusive AF. Thanks for the video

[sevenwindsflutes]

I installed that exact drive as a secondary data drive 2 weeks ago. The samsung magician reported I have a version 5. Thank you for the tip off. I have been using computers since 1972 with an IBM pc, 32 k, and two floppy drives. At age 74 I decided to create a dream machine. Basically I have no idea of what I am doing and your videos, though not always understood, have been a godsend.

[skimaster]

I have a 980 PRO 2TB that failed due to this, replaced it with a new 980 PRO thinking I just had a bad drive. Decided to double check the firmware thanks to this video and the one had bought had the bad firmware. So I'm super glad for this Video Jay!

[mattfrekwentflier]

I'm just seeing this video 10+ months after it was created. Thank you so much for making it! Turns out all of my Samsung drives needed firmware updates. Fortunately I got to them before they were locked.

[MrJinjol]

Wow, I had the exact same ssd with the exact same firmware version. I ran the test and all blocks were blue and I updated to the newest version. Man, what a video, thanks Jay and thanks to your team.

[ralkros]

I literally just ordered this for same day delivery and now I am sitting on the toilet watching this. How does the algorithm know?! Thank you

[TheSincioco]

This video saved me. I was one of those people with a 2TB SSD from 2021 where the firmware did start with a “3.” I had been getting some CRC errors copying data out of my Samsung 980 Pro drive and I thought that was strange. I came across this video and followed the instructions….and thank goodness because according to the SMART diagnostics I had over 207, 000+ CRC errors on my drive! 😱. Thank you for this video! ❤❤❤

[jm]

I have 2 of these drives in my system. I updated the firmware 2 months ago.... FANTASTIC coverage of this issue!

[fridaycaliforniaa]

Mad props to you guys for helping people with this issue

[MrReese]

Even before watching the entire video I want to a) thank you for actually making a video about this since most IT content creators and websites seem to ignore it (just like Samsung does!) and b) that there is an issue not only with the 980 Pro but all 870 EVO and 970 EVO drives as well, commonly kown as the "5E Media Error".

This is when the drive suddenly rapidly loses percentage on the "Available Spare" but has a quickly increasing amount of "Media Errors". This issue first made its rounds in 2022 (there are reddit topics and a ycombinator news + comments about it), but Samsung has been ignoring it.

[ffwast]

Ironically I bought this exact drive because "Samsung SSDs are the reliable long-lived ones right?"

[itzbazil]

Wow, I've been living under a rock. Just ordered a new 980 Pro 2tb online to use as a game drive without knowing about this issue. This will definitely be the first thing I do when I get it!

[strung_music]

Bought a 980 Pro 2TB while well aware of this issue and its solution thanks to having watched this video over a year ago, thank you. One I bought as of April 2024 came with the most recent firmware, but for anyone buying one as well, I'd double check the firmware just to be safe.

[zawacchi]

Thanks for this video, Jay. My 980 Pro was being used as an external NVMe drive for all my backups, and as you mentioned in the video, was one of the affected ones and I was probably about to lose all my data. Everything was as simple as you outlined, and I’m happy to report that everything seems to be fine since updating the firmware. Looking forward to more amazing content ahead!

[JWforKansas]

Mine failed about a month ago. Hopefully you can save someone else from the headache I went through with this video. Samsung sent me a new drive under their warranty program but they were a pain to deal with (took about a month) and I was afraid to install it so I brought a different brand. I feel better about the new drive now. Thanks, Jay!

[jay.revolvr]

HOLY CRAP. I have the 2TB version and my FW was EXACTLY what you showed. I did the scan and luckily I had no red blocks. I did the FW update immediately after.

THANK YOU JAY. BEST CHANNEL ON YT.

[renyarhoj]

Thankfully I installed Samsung Magician while I set up my PC originally so it was updating the firmware as soon as updates became available. I highly recommend to everyone that already has or is installing a new Samsung drive to install Samsung Magician as soon as possible just so that you can periodically run diagnostic scans and updates at least once a month.

Thank you for this video, Jay and JayzTwoCents team!

[RevFilmore]

I strongly recommend backups before updating SSD FW update if you want to be sure. I recommend backups anyways. Jayz, how about a backup feature, "How to reliably backup Windows for bare metal restore and what are good choices for attaching your NAS to 10gbe these days now that backing up several TB over GBE will make you turn old and grey" ?