People that think the manager can change everything.

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People that think a manager can change reality itself
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3years of working in customer service is a PhD in human psychology.

Grandsheba
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EVERY SINGLE TIME.
*We can't do that sir*
LEMME SPEAK TO THE MANAGER!
Manager tells them the EXACT same thing.

TheDragonRuler-
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“Hi welcome to store store”


The accuracy is on point.

Flyd-
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As a manager, I most often side with my employees and back their judgment calls (unless they've actually made a mistake). One time, this lady responded to me saying that I'm just saying exactly what my employee had just told her and I said" Well sure. Did you think I spent 17+ hours of my life training this person to give them the wrong information just so they have to call me to give you a fucking favor!?"

momothebear
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"I want to speak to God"

District Manager- Oh you will

VTx
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“Hi welcome to Store Store”
*Seems legit*

izzyb
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100% accurate.

This isn't even a skit, it's just truth.

vision
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The only thing that could have made it better is if it ended with:
“I wanna speak to God!”
“You about to.”

themoleman
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Y'know I love when people ask to speak with the supervisor when I am the supervisor.

Meadiocracy
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This ain't even a joke people really behave like this

SPACEHARICE
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as a manager, i can confirm that we have the UN's phone number on speed dial

RagingBlasian
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OH MY GOD. I worked in retail for years, and I can tell you from experience, that this video is 100% TRUE! Dumb customers demanding to see the manager come in all skin colors, young and old, and both genders. If there was ever a case of true equality, it's stupid customers.

blockmasterscott
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“Hi, welcome to Store Store.”

11/10 name.

saddogofwisdom
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Respect for Jacob getting the PRESIDENT on the phone

vaffel
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“I paid money for these!”

Yes you did. That is what buying something is. God, I hate retail.

lilyy
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My favorites are always the "are you accusing me of stealing?" when you have to tell them that without proof of purchase, you can't grant a refund. I always wish I could say "well with that attitude I'm starting to think so!" 🤣

fierybookworm
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A moment of silence for everyone working in retail, it’s a brutal industry.

BK-mkvi
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“Do you have a receipt?”
A Karen’s only weakness.

predatorkingx
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Jokes aside though, that's some seriously good customer service

Jake
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Caleb: Do you know how hard it will be to get the President on the phone right now?

Also Caleb: it’s super easy. Barely an inconvenience.

lunalovegood