Elevating CX in Fast-Growing Brands: Chelsea & Rachel Co.'s 9 Year Approach

Welcome to a riveting session with Chelsea Jones, co-founder of the distinguished Shopify Plus agency, Chelsea & Rachel Co., featured in the AI/CX Virtual Summit. With a decade of excellence under her belt, Chelsea dives into the revolutionary strategies that have set her agency apart in the e-commerce world. As a trailblazer for Shopify brands, Chelsea shares her journey, the lessons learned, and the future of customer experience in the digital age.

In This Session, You'll Discover:

• Chelsea's Expertise: Learn about Chelsea's pioneering work with Shopify Plus brands and her agency's commitment to elevating e-commerce platforms.
• Innovative Strategies: Insight into the unique approach Chelsea & Rachel Co. takes to transform brands from the ground up, ensuring a seamless and engaging online customer experience.
• The Future of CX: Chelsea's predictions for the evolving landscape of customer experience and how businesses can stay ahead with innovative solutions.
• Actionable Advice: Practical tips for brands looking to enhance their e-commerce strategy and customer engagement in an increasingly digital marketplace.