How to Add a Subdomain MX Record to a Wix Website

Why Wix Doesn't Support Subdomain MX Records

The Solution: Use the Pointing Method with an External DNS Manager

The pointing method means setting your domain's DNS records with a different provider while still keeping your site live on Wix. Here’s how you can do it:

Step 1: Choose an External DNS Manager

First, select a DNS manager that supports subdomain MX records. Here are some popular options:

Cloudflare: Reliable and free with robust DNS features.
Squarespace: Offers easy DNS management (requires a Squarespace account).
GoDaddy: User-friendly interface and widely used.

After choosing your preferred DNS provider, you'll need move your existing records before you  change your domain’s nameservers to point to your new DNS manager. Refer to the DNS manager’s documentation on how to change nameservers.

Step 2: Add the Required DNS Records to the New DNS Manager (BEFORE SWITCHING)

Set up the following records to keep your Wix website active:

A Record

Host: @ or leave blank
Points to: 185.230.63.107

CNAME Record

Host: www

These two records will direct traffic to Wix, ensuring your website continues to function while you manage DNS externally.

Step 3: Verify the Setup

Once the records are set, allow up to 48 hours for DNS propagation. During this period, test your website and email functionality to confirm everything is working.

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[ariel.personalbranding]

This is probably the big issue I need you for! Thanks for all you share!

[gdmiller]

This was helpful information to me. We need to move our DNS off of WIX so we can configure our MX records. We need one set that goes to our primary domain, and one set that goes to our subdomain. We do have a different registrar than you do, but I think I can figure that out. The reason for the comment today is having so much of the screen blurred out makes it difficult to follow your steps. Otherwise very good info.

[blahbingbong]

Thanks for this info! So do I need to "transfer" wix domain to squarespace domain?

[Learnwithdrjahanzaib]

I want to create subdomain in wix and then use that for sending email through mailgun am i not able to add that in wix ?

[alanzinga]

I guess solution is to move DNS to another provider that supports this

[gonzalo_novoa]

Super helpful, but what happens if I'm trying to connect gohighlevel?

[Tamjay-um]

can i do this with cpanel or hostinger?