Managing Cross Cultural Communication - VIDEO BLOGS by Country Navigator

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Is this article ‘quite good’? How should I respond if it is ‘quite good’? According to the linguist, Prof. Ron Scollon, language is a poor tool for the job it’s supposed to do – communicate a message. In fact, as a tool, it’s quite good.  

That’s the problem, isn’t it? ‘Quite good’ can mean ‘needs improvement’; or it can mean, ‘excellent’. It all depends on how you say it and what your cultural expectation of ‘good’ is. If someone sitting next to you in a coffee shop remarks, ‘It’s quite warm in here!’ would you agree politely and get on with whatever you were doing, start up a friendly conversation, or would you get up and open the window or turn the air conditioning up? 

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