EMA Cloud Rants - AI-driven Automation for IT Operations - Skip Bacon ServiceNow

It all starts with data. Organizations need to unify their streams of operations data consisting of logs, metrics, traces, configurations, synthetic metrics, business records to create the foundation for automating their hybrid cloud.

In this Enterprise Management Associates (EMA) Cloud Rant Torsten Volk (Managing Research Director, Enterprise Management Associates) and Skip Bacon, Vice President of Product Management at ServiceNow discuss the critical road blocks and success factors on the journey toward a mostly self-driving data center.