How to choose the best call center software in 2024 | Zendesk

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How to choose the best call center software in 2024 | Zendesk

In this video, we reveal the top call center features for 2024 to help you find the best call center software. We also show you how call center tools can benefit your business and save costs.

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Zendesk is simple to set up and fully cloud-based, allowing teams to get up and running quickly. That means there’s no need for large IT budgets or to hire additional technicians. Our integrated voice solution syncs with all other channels, and lets agents see all customer information right away. Now that has a nice ring to it.

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Timestamps:
0:18 - What is call center software?
0:35 - Types of call center software
0:52 - How to choose the best call center software
3:17 - Benefits of call center software
3:31 - Zendesk call center software

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

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