Freshservice Demo | Best ITSM Software | Right Sized ITSM Solution

Freshservice is Freshworks’s intelligent, right-sized, cloud-native IT service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management —empowering businesses to achieve efficiency, fast
time-to-value, and improved employee satisfaction, and productivity.

Enterprises using Freshservice will realize a 308% ROI (based on a Forrester Total Economic Impact study commissioned by Freshworks), efficiency, and effectiveness.

Here’s a brief overview of what Freshservice does to your business:
Intelligent Service Management and Customized Workflows:
Powered bots, automation, and orchestration
Always-On Services:
Safeguard your business from critical operational incidents and achieve unshakable business continuity.
Right-Sized:
Achieve ROI while managing emerging technologies.
Extensible Solution:
Access enterprise-scale tools to customize, integrate, and automate business workflows.
Intuitive Product:
Provides out-of-the-box, end-to-end, consumer-grade service experience in the channel of choice.
Trusted Business Partner:
24/7 support to help enterprises achieve success
Enhanced Agent Productivity:
Prioritize work better using real-time custom dashboards
Improved Satisfaction:
See the customer and employee satisfaction scores improve immediately

Timeline:
0:00 Introduction
0:15 End User Portal
1:31 Dashboard
1:54 Service Catalog
3:23 Incident Management
5:32 Problem Management
6:47 Change Management
8:44 Release Management
10:25 Asset Management
11:52 Project Management
12:52 Knowledge Management
13:56 Admin Console
#freshservice #frsh #freshservicedemo

[Creator-Kami]

Very impressive functionality, and an incredibly user friendly interface!

[mohamednawaazally]

how do you go about accessing the admin side of the fresh services environment

[BrayanElias]

Is Freshservice multi-tenant? Can it be used by an IT MSP for multiple clients?

[AdejuwonAdeyeye]

can multiple slack integrations be done into one account?

[saadalqhtani]

Does the freshservice supports the Enterprise service Management?

[bougelemouge]

Can I assign a project to a client? What if the project is not IT related? My FreshworksCRM clients are more likely to order marketing materials, branding projects, website designs or advertising campaigns. You have a wonderful huge suite of products but true project management and record keeping with associated finances, order records, deliverables etc is a big hole

[KiranVarri]

Comprehensive Tool...cheers !! well explained