Fixing 2015 Ford Fiesta SYNC problem

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If your radio is working, but not the Bluetooth, MP3 player or the voice commands, hopefully this will help.

Stefan Foot

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Thanks for pointing me in the right direction. I had an issue with SYNC where my phone was being detected, but wouldn't allow me to do anything (make calls / listen to music on my phone). I initially thought this was an issue on my phone (I recently upgraded from Android 11 to 12) and was searching for updates to the SYNC software with no success.

Anyway, I followed your advice and checked Fuse 24 to ensure it had not blown; the fuse was fine. Powered up the stereo with the fuse disconnected and noticed that the sync functions stopped working. Fitted the fuse again and powered up and everything now works fine. Thanks again for this video. :)

electioneerer

ABSOLUTE LIFESAVER!! Just pulled the fuse out and stuck it back in again and it's working perfectly, you've just saved me £120 for my dealership to fix it, thank you so much!!

abbie-louisemillward

Fantastic advice. I have just followed your instructions and restored sync in my Ford after weeks worrying about it. Thank you very much.

kenhall

I have a 2015 fiesta and I pulled the fuse out and back in. There was no need for disconnecting from the battery. Done ✅

z_benno

Hero! Unplugged the fuse and put back in. Everything up and running 👍

richs

Many thanks man after a good couple of hours trying to get phone working again I turned to YouTube yours was the best advice. All the best

lukepapa

Absolute legend, been trying to reset it for days and no joy.
Fuse in and out battery off and on then bang job done.

paulcorrigan

Legend...took fuse out then back in...boom Bluetooth sync on phone now working. Cheers

JMBO

Thanks a lot, it worked well. No need to disconnect the battery in my case.

adudas

youŕe an lifesaver made my day thank you so much. Didn't need to disconnect my battery.

sik

Thank you! I haven’t tried it yet but just seeing this was helpful !

DasiaGandy

Great job! Fixed mine exactly. Need to push sides of glove box in and ease each side by wiggling it out. Check manual for sync fuse 10amp red one position. Got a new fuse from my local garage they gave it to me free great guys so repaired at zero cost. No need to disconnect battery

nigelbodieNB

the fuse didn’t work for me but on the steering wheel i have a voice command button i pressed it and then said “help” and then after that i said “bluetooth audio” and it helped and solved the issue, hope this helps you guys

yungboinino

You Absolute Legend, thank you very much for your solid advice! I simply took our the fuse and put it back and it works perfectly now! 👍🏻👍🏻

MrRhyswoodland