#3 5 Use Cases of UI Action | ServiceNow Practical Use Cases

This video is part of new series in which you can learn practical use cases for different functionalities of ServiceNow.

In this video I will show you how can you implement the requirement of following scenarios with UI Action.
- How to copy incident details and create child incident with a UI Action
- How to set Priority to P1 with a button on Incident form
- How to update priority of incident with a button
- How to create problem tasks in a problem with a button
- How to redirect URL with UI Action

#SAASWITHSERVICENOW #UIAction #ServiceNowJobs #LearnServiceNow

[lahernandez]

Thank you very much, you’re converted in my personal guide, also I recommend you’re Channel to all my contacts, with you’re examples is very easy understand the platform.

[AmitSingh-oins]

Very interesting, i ll come back to this video once my serviceNow admin course is completed 🙂 i think i have started getting familiar with these codes/scripts because the presentation is so easy to understand 💯

[neelavathi]

I understand the topics in a better way while I am seeing your videos. The way of conveying information to others is awasome. Thank you

[servicenow_placement]

This is such a nice video which contain lots of practical knowledge, We are much thankful to you

[epapra]

Literally you are helping many guys who are in need. Kudos

[itvidyalaya]

Your efforts are amazing sir..This channel is a guide for many people

[anandkumar-xsvq]

You are really professional. Thank you.

[ImranAli-hrdd]

Very neat explanation easy understanding thank you very much. Looking for more use case for the development

[naveen]

Nice set of videos. I learnt alot from these use cases. One request, can you make same videos on workflow also. Scenarios of workflow & how to troubleshoot workflows. Thank you

[shidharthaashe]

Thanks a lot for the video Gaurav if you can make some videos of HRSD or CSM(Customer Service Management) its very grateful.

[sridasineni]

you are the best, thank you for doing this _/\_

[BoneReaperz]

When this is server side code only, you don't wrap it in a function? Using something like var gr doesn't have a conflict?

[ajaykumaryellanki]

As of now in this video very helpful .. But
Could you explain more use cases on UI Action

[lovelybutola]

Hi Gaurav, request you to make a video on Database View . It’s a topic most avoided although it is very useful.

[swatiudgir]

A similar kind of video on ACL would be helpful

[AIHEALTHYOGA]

THANKS A LOT, IT IS VERY USEFUL TO US, but when i'm updating as set p1 it is setting only in new records, not for existing records, why and what is issue behind please let me know

[trendszz]

I have a small question-

For scenario 3 where system should update the priority of incident to P1 and save it, we could have also done that with only server side script. Why do we need client side script when we need to deal with database ?

[akhil]

How can we show multiple UI action button under one button(like drop down)?

[abdulrafee]

Amazing live Scenario-based explanation, Thank you. I tried 4 tasks but it's showing "Undefied", Any help appreciated.

[ramavathshankar]

Hi Gaurav,
I have question,
We need a button to change the state from 'closed complete' to 'analyze' and when the state changes to 'analyze' the closed date should be cleared. The closed date should be populated only when the state is in 'closed complete'. I'm able to change the state and the problem is to clear the value of the field. The filed type is 'glide_date_time'. I'm able to clear the value of a string type field, but I'm unable to clear the value of date type field.

Can you please help me with that..
Thanks in advance