6 Investigates: City crackdown is a 'step forward' in preventing another water ban

It’s been more than a year since a three-day water ban caused a citywide panic and temporarily shut down several businesses.

Yet city leaders are still dealing with the ripple effects of that event.

The City Council on Tuesday approved a $78,000 contract with Brycer LLC to handle what they say are gaps in the city’s compliance reporting system meant to keep the tap water supply safe.

"I think what we've done is a step forward that the city needed to do and hopefully we will avoid anything like that from happening again,” said Councilwoman Carolyn Vaughn.

Up until recently, the city’s database for backflow prevention inspections had wrong addresses and ownership information. The outdated information caused many of the city’s delinquent notices to be sent to the wrong person or location.