Japan Airlines' FAMOUS 777-300ER First Class (Full Review)

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FAQ:
Airline: Japan Airlines, JL
Aircraft: Boeing 777-300ER
Aircraft registration: JA736J
Flight date: October 2023
Route: Tokyo Haneda International Airport - Bangkok Suvarnabhumi Airport
Flight numbers: JL31
Seat: 2K
Contact for general questions and business inquiries:

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Music:
This video is sponsored by Magic.
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Timestamps:
00:00 Intro
01:06 Japan Airlines First Class Check-In Tokyo Haneda
02:10 Japan Airlines First Class Lounge Tokyo Haneda
04:36 Japan Airlines Boeing 777-300ER Seat Map
05:28 Japan Airlines First Class Cabin
06:21 JAL First Class Pre-Departure Service
06:54 Taking off from Tokyo Haneda
09:11 JAL First Class Service
09:58 JAL First Class Seat
10:28 JAL First Class Menu
11:07 JAL First Class Amenities
11:39 JAL First Class Meal/Lunch Service
14:05 JAL First Class Bed + Pajamas
15:22 JAL Entertainment + Headphones
15:54 JAL Pre-Landing Meal
16:50 Is Japan Airlines First Class Overrated?

About Boeing 777 (from Wikipedia):
The 777-300ER ("ER" for Extended Range) is the B-market version of the -300. Its higher MTOW and increased fuel capacity permits a maximum range of 7,370 nautical miles (13,650 km) with 396 passengers in a two-class seating arrangement. The 777-300ER features raked and extended wingtips, a strengthened fuselage and wings and a modified main landing gear. Its wings have an aspect ratio of 9.0. It is powered by the GE90-115B turbofan, the world's most powerful jet engine with a maximum thrust of 115,300 lbs (513 kN).

About Japan Airlines (from Wikipedia):
Japan Airlines Co., Ltd. (日本航空株式会社, Nihon Kōkū Kabushiki-gaisha, JAL) is the flag carrier of Japan. JAL is headquartered in Shinagawa, Tokyo. Its main hubs are Tokyo's Narita International Airport and Haneda Airport, as well as Osaka's Kansai International Airport and Itami Airport. The JAL group of which it forms part include Japan Airlines as well as J-Air, Japan Air Commuter, Japan Transocean Air, and Ryukyu Air Commuter for domestic feeder services, and JAL Cargo for cargo and mail services.
JAL group operations include scheduled and non-scheduled international and domestic passenger and cargo services to 220 destinations in 35 countries worldwide, including codeshares. The group has a fleet of 279 aircraft. In the fiscal year ended 31 March 2009, the airline group carried over 52 million passengers and over 1.1 million tons of cargo and mail. Japan Airlines, J-Air, JAL Express, and Japan Transocean Air are members of the Oneworld airline alliance network.

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[flight]

Business/First class are "bad" mainly for people that are vegetarians/vegans, that's...boring.

[paulchai]

Agree that ANA is a step ahead of Japan Airlines, but saying that it compares to airlines like Air China or China Eastern is too exaggerated. Though the cabin may be old-fashioned, its soft products and service culture (in my opinion) is on another level. Almost always a pleasure flying JAL.

[mikenzy]

You gotta keep in mind that Japan is not a country that generally caters towards dietary requirements

[Sub-onbz]

Totally agree that ANA is way in front of JAL. But to say that JAL is on the same level as mainland Chinese carriers is taking the criticism a bit too far! I've never flown JL F, but all the many flights I've had with them in J have been solid. Marginally better than KE and OZ, similar to BR or CI...all of which are far far superior to anything from the PRC

[maddym]

I personally would say not being comfortable speaking English isn't too big a thing, seeing as the flight is Japanese and not flying to an English speaking country. Although I'm not blind to the fact that a lot of people speak English as a second language all over the world, I feel like we as English speakers kind of expect the world to cater to us a bit

[justahomosapiens]

Hi Dan, I think you've been a bit harsh on Japan Airlines. They're a wonderful airline, dedicated crews, highly efficient and caring. They're not about showing off like Emirates and the like.

[jesperjensen]

What are the examples of most services in the lounge still not available due to the pandemic? It is true that the shoe shine service never came back, but that is literally the only casualty. The order flow was changed, now you order from the app rather than go to the counter, but I think that will stick just because it works better.
It is true that the space that was designated for the sushi counter is not in use, but honestly the passenger numbers don't require additional space. That would just be added seating, everything on offer service wise is already on
If you are thinking about the 15 minute massage, that was cut years before the pandemic.

[小後冬子]

I am Japanese. I am so sad. JAL is very nice airlines. Cabin crew is very kind and warm.
Next time please use private jet. So you will be satisfied😅

[CostcoSamurai]

I just flew this first class seat today from ORD back to Haneda. It is super comfy with these leather recliners, I like them better than the new seats that don't seem thick with padding. As I live in Japan, I usually fly ANA but was so surprised with the better service with JAL.

[Thenoogz]

‘Depression’ while flying on a first class flight on JAL.

Ok pal

[rossstill]

I love JAL first class! Flown twice and is always a great experience 🥰

[CityandNatureEscapes]

I totally understand how airline catering can be. It's not easy. Altitude also affects taste, and there's also the conditions of the galley cooking. But if other airlines can provide good quality offerings, then the expectation is there. And why not accept any offerings. For many, travelling is a once in a long time thing. So why not offer what is available. It's a memorable event for many. Most passengers aren't frequent flyers. Happy travels. I love the flamboyant culture of airlines. Enjoy it. You worked for it. You earned it. It's my dream job to be a flight attendant. I went for the interview, but they found someone else at that time. I got a ground job and love making the holiday port a happy place. Never give up on your dreams. People are working to make it possible for travellers. Long comment, but airlines and holidays are significant. Bon voyage.

[ryanmatthew]

I highly prefer JAL to ANA. I have been on Chinese carriers and both Japanese carriers are 100x better. I will take the excellent wifi over IFE anyday. I just put the map on the screen. I can also assure you the "Great mistake" oredering off the western menu was a one off. The best western airplane food I have had is on JAL. HND-BKK is a regional flight, not the real F Class you get over the Pacific. Try ANA intra asia...BIG difference less food. You are not comparing Apples to apples ... not at all

[thereisnoaddress]

watching this while wearing JAL pyjamas ;)

Sorry to see that the catering was so bad! Especially for a flight to Thailand, where there are a lot of vegetarians too, I’d have expected them to do a lot better. Japan has amazing tofu / bean curd cuisine: they should’ve done that!

As a Japanese speaker, I can confirm that the service in Japanese is really different compared to their service in English 😢

[NykkiLaneLane]

I almost flew JAL from Beijing to NYC through Tokyo in August but was switched by my employer to Emirates going through Dubai. I would have been in economy so it's good to know that their economy is good. Thanks for these comprehensive videos.

[m]

Finally someone is talking about the pillows on jal! The ones in business class are terrible, tiny and lumpy inside.

[boredlife]

Love Japan Airlines! They are one of the best airlines to cross the pacific with :)

[RishaanC]

Idk, i'd still fly it if i got the opportunity to.

[AtelierNekozuki]

Oh man, I’ve been waiting for this video! The last time I flew JAL was 2010 when they were still flying the 747s, and economy was not the highlight. 😹 Although they were amazing flying Osaka to Singapore! Good to know that their economy is probably their best product, since we might end up flying them again soon out of Vancouver!

[Satopi]

Fly both JAL and ANA a lot, though only business (long haul) or economy (short haul): here are my observations:
1) ANA the room is the best business class option due to the space
2) ANA’s in flight entertainment options are SO much better than the JAL options. I have no idea why JAL’s inflight entertainment is so bad.
3) JAL attendants are generally a lot nicer than ANA. In Japan we say it’s because JAL went bankrupt once so they have to have a humble attitude.
4) I have noticed that cold food gets served REALLY cold in both airlines, like uncomfortably cold.
5) Both JAL and ANA beds are rather hard, but JAL does provide the mattress padding, which helps.
6) both airlines have HOT temp settings.
7) ANA serves its anytime you want ramen in proper porcelain bowls but JAL serves it in instant ramen cups. That was a shocker.

In conclusion, I prefer ANA despite the sometime cold service and harder beds because the entertainment is so much better and the instant noodle cups just ain’t it lol.