Retail workers, what's your 'I'm about to lose my S#!T' moment you had with a customer?

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[GiordanDiodato]

Some say that woman is still saying "That one" to this day.

[morphersnivy]

I love this soft-voice narrator guy, he's so soothing

[BrightWulph]

God, that story with the teen just throwing things on the floor. I have to wonder what was going through her head. I'm so glad her mother made her fix the mess, that's some good parenting right there. More of that please.

[cassthenerd]

Story one happens so often, "what do you need" "a pack of cigarettes." "What kind" "cigarettes " its like talking to a cow

[KatGordon-xrxq]

Honestly underrated Reddit stories channel. I love how they displays emotion, and yet is still somehow so soothing to listen to as the story says “my mom kicked my dog and now my dad wants a divorce”

[lemarch]

Story 4 with the rude teen throwing clothes on the floor - kudos to mom for making her refold everything 👍🏻

[sarahndipity_]

8:00 This is actually a well-known way for shop lifters to steal. They pressure associates and have so many similar items coming in and out of fitting rooms in hopes that the associate won't notice a handful of items disappearing

[unwoundsteak]

I'm a cashier for a grocery store, and one time a customer showed up at 7:58pm. we closed at 8pm. she then took her sweet ass time shopping, but only ended up with about 6 items. one of these items was a bag of 6 organic limes. the limes were about $13 (expensive, I know. the store I work at is part of a family-owned small regional chain, and this store is in a rich town). she then waited until AFTER her transaction went through to then stare at the receipt for a good 30 seconds only to then turn to my manager and say "I wanna return these, they're too expensive". keep in mind she had like 2-3 minutes to see the price before completing the transaction on a screen conveniently placed right in front of her. Another thing to keep in mind is that by this point, the store had closed 10 minutes ago. luckily returns are my manager's problem, so that lady at least had to watch all of us cashiers walk out the door while her refund was still being processed

[crystalweible]

These stories reinforce my belief that EVERYONE should work in customer services to learn how to behave.

[psi_feelingokay]

The first story already gave me second-hand anger, some people really are just that stupid.

[TheColorHopeIsBlue]

I worked the register at a Hallmark for my first (and last, hopefully) retail job. Worst customer interaction was when a group of bored teenagers walked in. I could tell they weren’t going to buy anything because no teenager is that interested in going to a Hallmark store. I watched them carefully as they messed with the merchandise, including very fragile items. We sold two brands of kinetic sand in whatever toys/crafts section we had, and these goons went over and mixed the sands in the displays. They left soon afterward. My manager ordered me to separate the sands (how???) in between ringing up customers. I was frustrated but kept composure. A nun came up to my register and she expressed her sympathy for having to deal with those children and the ridiculousness of my manager’s request. I was so grateful for a kind word.

[deredd]

Holy shit. Story one is relatable. I work retail in Walmart electronics. We have about 75% of the department locked behind a glass case. So a customer has to come get me to get it out and OMG customer refuse to be specific. They will point at something from three feet away and expect me to know what they are pointing at from a generic gesture

[MarkiplierFreddy]

Can we appreciate how this channel doesn't use AI voices? I thank them for that every second I watch.

[virmirfan]

The "that one" woman would've likely caused even the most level headed employees to lose it

[CoxGladis]

Absolutely! That narrator's voice is like a warm blanket on a chilly night, isn't it? So soothing and relaxing!

[rpgqueen]

story 4: teen girl who trashed merch and then mother forced her to pick it all up because "the rules don't stop at our front door"
me: YAS! THANK YOU!!! This is how you parent, folks!

[Aderon]

I love how the mom in the 4th story handles the situation. Daughter makes massive mess, mom makes her undo said mess, hopefully teaching her daughter to only sow what she hopes to reap.

[BloodReaperProxy]

Last job I had a scammer customer, they'd order food eat half then claim something was wrong with it and demand a refund.

Did it four times before the fifth time which I was the one cooking her food, came off the grill hot, between finish cooking and her receiving less than a minute. She eats half of it comes back to the counter "my food was cold I want a refund."

Told her to GTFO and don't come back because I was the one who Cooked her food and it came off that fast food grill hot

[digitaldeathsquid]

31:31

I wonder if that was Frank Cala on the phone?

For those unaware, Frank Cala is an ex-Marine and contestant on Hell's Kitchen Season 15. He got himself discharged from the Marines in his exit interview on the show by admitting, on national television, that he would reject female Marine applicants out of hand because they were women. There have been plenty of misogynist contestants on that show (Jason Underwood & Johnny McDevitt spring to mind), but none quite on Frank's level of

[nataliep]

Whenever people use the "I'm never coming here again" I would always say, "ok" before continuing my work to show I didn't care