Scolded by driver, toll booth worker in China forces herself to smile

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A toll booth worker in eastern China’s Zhejiang province was filmed being scolded by a driver to the point of tears. She then had to force herself to smile as she turned to serve other drivers.

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[aicha]

Her face literally lit up when she smiled even if it was fake I can only imagine her real smile

[pussycla]

Customer services Industry is the only industry where everyone else is right except you

[s.justin]

In India, toll workers are the one who make drivers cry.

[AL-fljk]

People that abuse minimum wage workers just doing their jobs are one of the most infuriating things in life

[gangsofedits]

That type of crying is the most painful because whenever you open your mouth you have to gasp it happens when you are stressed or really overwhelmed

[swarnalidutta]

Forcing yourself to smile when u are in verge of a breakdown is the toughest job ever...

[meghanamodekurti]

Laughing forcibly after a hard breakdown is most worst than anything.. she's so brave and strong

[elizabethk]

I remember getting yelled at at work as a teen. I was getting screamed at by some guy twice my age at the time and I couldn’t help but start crying, I was the only person at work and had no one to back me up. When he saw me crying he only started to insult me in front of other customers, luckily they backed me up. It’s been a few years since this happened and it still makes me upset.
I wish people would try and understand rather than go straight to yelling, especially at kids.

[danikahour]

People may thinks she’s just overreacting but they just don’t know how hard it is to work with people

[tssnmm]

When she started sobbing like a kid, I felt that. Cos I cry the same way.

[octahoney]

You can tell she’s trying so hard to smile and not cry. I feel horrible for her she was just trying to do her job but people had to ruin her day

[amylive]

Life is so hard. I couldn't remember how many times I cried at work 🙁

[MegaMalik]

When you can freely cry your problem out to your boss, you know he's great boss.

[singingpotato]

her day was destroyed but she chose not to ruin the others, respect.

[kushalsharma]

She look so pure and innocent like a child, it's heartbreaking to see her crying

[Jess-gbmi]

As someone who works in the food industry I understand how she feels. I’ve been verbally abused by many customers, people forget that words can cause emotional pain. I have nothing but respect for this young woman!

[anar]

im a waitress and ITS SO HARD dealing with rude and entitled people every day

[seraphine]

You know you’re hurt for real when you can’t even breathe while crying. This just makes me sad

[fireflymiesumae]

I don't even know her but I feel that she is a beautiful person.

[myblueskye]

I'm praying for her. She seems like a sweet person who deserves a beautiful life.