Recover All Your Important Data From A Samsung Phone With A Broken Screen

This video shows you how to recover and transfer all your important data (photos, videos, messages, apps, documents) from a Samsung phone with a non-functioning display on a PC or another smartphone.
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Chapters:

0. Intro: 0:00
1. Common OLED Screen Failure: 0:54
2. How are we going to recover the data: 1:27
3. Why is DeX on PC the easiest method: 2:16
4. Why the touchscreen must be in working order: 2:44
5. DeX on PC method: 3:27
6. USB file transfer: 7:37
7. Connecting the phone to an external monitor: 8:58
8. USB C Alternate mode: 10:58
9. Copy the entire contents of your broken phone onto new one: 11:58
10. Transfer your photos and videos from your broken phone to a PC: 15:37
11. Factory reset your phone before sending it off for repairs: 18:12
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Links:

USB Type C to HDMI and USB A
Amazon US:
Amazon India:

Monitor:
ViewSonic TD1655 Monitor:
Amazon US:
Amazon India:

TGC is a part of Amazon's Affiliate programme, when you purchase a product from the links above, we earn a small commission at no extra cost to you.
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Samsung DeX:
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Social Media Links:
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#note10plus #brokenscreen #datarecovery

[VirajGamage]

If your phone's usb c port version is not 3.0 or upwards, plugging the phone to monitor directly using cables will not give you anything on the monitor.

[BB-oeij]

This is an evergreen!!!! Sometimes it's just not worth the effort of exchanging the screen on an older phone. You did a great work on how to still get hold of important files we might need. Thank you for all your effort❤

[Chaous]

you Do not know how much this has helped me. My phone screen broke last night and I have spent most of today trying to figure out a way to access atleast my pics. Watching your video and fiddling with my phone allowed me to finally access my phone just through a usb - usb c cable. I get my new phone soon and will probably have to use the monitor method to get further transfers done. Thank you so much!!!!

[ericmoney]

Problem is, i have a password on my screen 😤 *EDIT: FOUND A FIX!
You need your replacement phone and the USB C to HDMI plug. Now, to get your password to work after you have restarted your phone ( Volume up & the power buttons for a few seconds ). You simply place a thin sheet of notebook paper on the good screen. Make sure you have a password setup. Square out the letters & numbers for your password on the paper from the lock screen on your replacement phone. Label each square with the corresponding letters / numbers above the square and don't forget the enter button. Cut out the squares. Then simply swipe up and place over the damaged screen, pull out your S pen and enter your password. You'll hear the audible click when it's unlocked. If you have biometrics turned on you'll be able to use that to unlock after.

[daniellpruitt]

I'm trying this tonight when I get home! You detailed everything perfect. I figured out I can unlock my phone I hear the clicks and feel the vibration when it opens

[intobeing]

Thank you Charlie. Question if I have a usb-c to HDMI attachment is the wireless mouse connection necessary or can I use mouse connected to laptop? Thank you K

[LonnTolentino]

Thank you for this. I was able to manage it even the touch screen is not working and the battery is also damaged as stuck at 0%. Good thing that the 3 in 1 adaptor is able to keep up the charging while making the back up. I was able to copy all the images i have to the sd card

[robinanderson]

I want to say thank you, thank you, thank you! I am forever to you and your video. My Galaxy S23 Ultra Screen was black and your easy instructions and videos walked me through every step. I used the external monitor method which allowed me to mirror my phone. I was able to see the screen to swipe open my locked phone and consequently, open smart switch to transfer my data completely, AFTER Samsung told me there was nothing I could do since my google account did not show a backup. Thank you so much!

[TheEpicSquash]

My touch screen doesnt work i hate myself

[HEALMIC]

Ugh i swear me locking my phone and where the phone broke was the worst i cannot see anything going on its so bad and idk what i can do bc i put a code, a fingerprint, and a pattern. Its like i almost had something and now im back at square 1

[thepandaorb]

My old phones screen is completely black, i cant even interact with it, what do i do?

[Leslie]

I was able to use dex on my laptop last night and saw my phone's contents. But today I can't get it, and my new phone came today. I have thousands of pics and videos. I'm so upset.😢 I can't retrieve them. Your video is awesome though! Thank you!

[standakottas]

Very useful. Exactly what I needed. Thanx

[hesuchristo]

My phone screen just won't turn on. Even when I get a call.

[theshriekingnight]

Just FYI if your phone powered down and the touch screen isn't working at all for you to type in a pin, you can maybe plug in a USB-C Hub with an hdmi output into an external monitor, then plug in a keyboard and type in your pin. I was able to unlock my Galaxy S21 this way with the 332 Anker hub ($20 on amazon) and a corsair keyboard. Nothing would display on the monitor UNTIL AFTER I was able to enter my PIN though, so you'll have to mess around with it.

[ip]

No, I have forgotten my password (awful predicament) and didn't register the device to Samsung (regrettably).
I am told the only way to access my phone again is to get it hard reset it in a shop (which makes me very nervous as my personal data is on there).
Also, I don't have ANY money to buy certain products such as the cable.

Is there any way using my laptop and this locked phone to retrieve my data and hard reset it myself?

[emekaaustin]

This is an invaluable video. I have been wowed

[Piczos]

Damn, BIG THANKS for this vid . today my lovely note 20 ultra died suddenly . black screen, everything working just no screen . ive bought s24 ultra immidiately but you helped to transfer all data . big thanks again :}

[dshumz]

How to do when the touchscreen is not working?

[Dr.Mikasa_A]

You're nothing but an angel sent to help me
But the only problem now is that my broken phone isn't a USB c but standard android port is there a way out