Dynamics 365 Retail Architecture & Features

Microsoft Dynamics 365 for Retail - Features and architecture

That is the goal of the omni-channel offering. Microsoft Dynamics 365 for Retail is an end-to-end solution for mid-size and enterprise retailers that offers multi-channel management, point of sale, store operations, e-commerce, merchandising, enterprise resource planning, some other capabilities and so much more.

Key concepts of the solution are centralized dial-up management and multiple channels that include brick-and-mortar stores, e-commerce stores, and call centers. Dynamics 365 for Retail supports both traditional Retail Point of Sale and Modern Point of Sale which can be used on mobile and tablet devices.

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