KZ-AZ09 Bluetooth problem

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I have bought a KZ-AZ09 bluetooth headphone from Aliexpress, but the bluetooth is not working by the right side.

Aliexpress Seller : KZ Global Store
Order ID: 3036925521782678

I have tried to reset the Bluetooth but the problem is still there.

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Right side of Ear-hook is not working. Bluetooth is unavailable

laczko