Are Your Customers Scrambling to Get in Touch with Your Brand?

Wish to propel your relationship with customers? Today's customers expect modern companies to meet them where they are, rather than having a scramble to meet the company where it decides they should go. Meeting customers where they are is an integral part of providing superior CX and is called omnichannel customer service.

Learn how an omnichannel mindset and an omnichannel strategy can reduce friction and provide a superior customer experience for customers and agents.

Micah Solomon is a bestselling author and a professional keynote speaker. Named the “New Guru of Customer Service Excellence” by The Financial Post, Solomon is a renowned entrepreneur, business leader, and author. Micah Solomon's techniques and achievements have been featured everywhere from Fast Company to Wall Street Journal Radio to Inc. Magazine's "Customer Service Makeover" feature. Micah is a global speaker, trainer, and author on customer centricity and customer experience, known as The Customer Listener. He inspires, motivates, and helps brands listen to the voice of the customer to drive innovation, create extraordinary customer experiences and work towards long-term sustainable customer relationships.

About Us:
At Sprinklr, our mission is to enable every organization on the planet to make their customers happier. Sprinklr is the leading enterprise company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

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