BetterHelp Review (Unsponsored!) | Pros and Cons

Thinking about starting BetterHelp online therapy? 🤔 After using the platform for 1.5 years, I think it's time to talk about the good and the bad of BetterHelp. I hope this helps bring clarity as you continue on your journey with therapy and self-healing! 💞

BetterHelp is an online therapy platform that can be a more affordable and convenient alternative to in-person (or face-to-face) therapy. 💰 My experience with BetterHelp taught me a lot about the process of online therapy and I'm thankful. But I am done for now. That doesn’t mean that others can't have a better experience than me (…it really got rough for me toward the end). 😣 It might just take some time to find the "right therapist" for you.

In this video, I share my personal experience with using BetterHelp and talk about the pros ➕ and cons ➖ of the platform. Keep growing and working on yourselves, ya beautiful people! 🌺

TIMESTAMPS:
0:00 Intro
0:33 Pricing
1:25 Therapists
3:05 Modes of Communication
3:55 Sessions
5:14 Extra Features
5:52 Why I Quit BetterHelp
6:59 Privacy Concerns
7:25 Closing Thoughts

BetterHelp:

Jezebel Article: The Spooky, Loosely Regulated World of Online Therapy

National Suicide Prevention Lifeline:

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🌺 ABOUT ME 🌺
- Name → Tran Do
- Age → 28 years old
- Ethnicity → 100% Vietnamese
- Day Job → Clinical Audiologist
- Camera → Sony A6400 w/ Sigma 16mm f/1.4 Lens
- Editing Software → Adobe Premiere Pro

💝 ABOUT THIS YOUTUBE CHANNEL 💝
Love Your Healing is dedicated to teaching about mental health and self-development in a fun & creative way. I hope to motivate & inspire you to Love Your Healing through the use of storytelling, creative visuals & sharing info/tips that have helped me navigate through depression and anxiety. I can't wait for you to join me on this incredible journey as we grow stronger together. 💗

Don't forget to subscribe to my channel for weekly uploads! 🥰

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⎡*disclaimer: this video is not sponsored. i am not a licensed mental health professional. this video is not intended or implied to be a substitute for professional medical or mental health advice, diagnosis, or treatment. I do not recommend this platform to anyone with more serious mental health conditions.⎦

[fmnstwriter]

The option to switch therapists so easily is a bit concerning because it allows clients to also dip out without communicating that their needs aren't being met. Part of the work that many clients need to do is to learn to communicate their needs, wants, and pain. Part of the work of a good therapist is to help the client negotiate these needs.

[MedievalGenie]

I just exited a video where a guy giving a glowing review casually mentions he's sponsored.

Surprise! All the really positive reviews I've seen are advertisements.

[joopizdebest]

i'm seeing a therapist with BH for almost a year, and she's lovely.. she's a person-centred therapist, and she listens, empathizes, shows things from a different perspective (which is key for me because I do tend to become a bit myopic) and she's just a good communicator.. i really do feel like i've made progress with her.. she arrives on time, lets me know way in advance if she's unable to attend.. and she's the first therapist i've matched but i've never felt the need to switch.. maybe it's beginner's luck?

[KitkatBreeze]

Thanks for making this video! As a therapist, that was way unethical for him to not close with you -- I'm so sorry that happened to you. I'm appreciating how you brought up the good stuff and the hard stuff. I've been considering doing some part time work at BetterHelp and your video gave me a great perspective of how it might feel for clients. Thanks!

[katiemarcincuk]

What you said about therapists not empathizing was really validating. I have had really great in person therapy before, so I was really surprised when I was matched with someone on Betterhelp who really did not empathize with me-- to the point I started thinking I must be a horrible person because I just wouldn't expect it from a certified therapist, . She put a lot of personal opinions into things, started really pushing me to go on medication... it was weird.
It was nice to know I was not alone in this because the therapist( and a lot of quora posts) said things always get worse before they get better, that perhaps I could not handle therapy at this juncture in my life, and that my previous therapists had not been trained well.
It is really hard when you are seeking help and getting these kinds of confusing messages!
So thank you for sharing your experiences!

[michaeldrew]

Thank you so much for sharing your honest feedback here. I'm a licensed therapist in GA and am considering which one of these online platforms to join. I had no idea that Better Help is selling data from their clients...ugh! That will definitely factor into my decision-making as I continue investigating which one is best for me and my future clients.

[rightyourownstory]

Thank you for making this video.

I am a counsellor, life coach and hypnotherapist in the UK, and have an appointment with BetterHelp next week as a potential practitioner on their platform.

I have a few questions for them first before I make a decision, but in the interim I am doing some online research and your video really helped.

I hope you have now found a therapist who is helping you.

Best wishes,

James.

[prometheuszero]

Thank you for this honest review. I am considering trying it out and may give it shot. I also appreciate that you mention not every therapist is great either. I previously had a therapist IRL before the pandemic who disappeared on me... I was starting to get sick of her anyway, so it was sort of convenient, but after she disappeared I stopped doing therapy altogether. BH might be worth checking out because I'm always skeptical I can find a therapist in my area that will also mesh well with and also take my insurance and also have a reasonable co-pay. BH doesn't sound perfect, but it sounds like there's a much larger pool to choose from and it's easy to change therapists, etc, so that might help me out

[joshuamccumber]

I am a therapist on BH right now. I hear similar testimonies from my clients who switched therapists to me. SMH. That stuff is not okay (no shows, not listening, being late, etc.). Good video.

[THiNK]

Love the honest take and hope everybody who wants to try Better Help sees this first ❤️

[oliviatesta]

Thank you for this unbiased review. I'm currently in the process of signing up for Better Help because online therapy is the only option for me at the moment. I am really adamant about starting therapy and so this review really helped me to slow down a bit and remember why I'm seeking help. I'm sorry to hear you had such a bad experience and I really hope that isn't the case for me as a first-timer, but only time will tell.

[newguy]

Nice and unbiased review. I didn't give them my full data, you can opt out of doing it by just closing the information request after signing up. Shady that it makes it look like it's required though.

[georgemilligan]

I had an extremely good experience with Better Help! My Therapist was absolutely perfect for me. She listened to me, and was asked probing questions. I won't tell her name, but she made a huge difference with me when I needed it the most. I'd go back to her when I need it.

[wisam.bashar]

Your smile is a therapy
Thank you sharing us your experience .

[seaweedjen]

I know my friend's therapist left that app as well and decided to open their own private practice. that may be the case for yours if you still wanted to seek the same therapist out. my friend did mention their prices had increased but since she was technically a client beforehand they gave her the same price she paid at BH. Not always the case but putting it out there :) best of luck to everyone seeking therapy, i use therapy through a recommendation from a friend and it has helped me soo much

[IllaFoRilla]

Thanks for sharing your experience and thoughts Tran, this was really helpful and timely for me. I hope your progress has continued and you're in a wonderful place emotionally, spiritually & physically!

[MrDamon]

Thanks for your review. I was concerned about changing therapist if they are not a good fit. I have been to a couple different ones in the past that were dismissive and unhelpful. I agree with you, and you don't need to be in sessions a whole monthh to know if they are just sitting with you a whole visit and not listening, or worse talking down to you for having the problem in the first place. Being able to choose my doctor has become a really important part of my healthcare. Cost is also a big concern, thanks for the heads up about the possible discounted rates. Thank you and be well.

[marcos]

Truly appreciate you making this video. Best wishes to you and yours

[Finn-ffql]

Lol you just have 105 followers? This video was really good, you have a very positive energy and i wanted to thank you for sharing your experience, I'm going to try this too. Now you have 106 followers ;)

[exzisd]

You seem like a therapist yourself so whatever you are doing seems to have put you in a better place. Hope you are doing well and thanks for sharing your experience. I’ve had problems with finding therapists IRL; either they don’t care enough or talk besides just listening for 45 minutes to an hour, or they just keep looking at their watches, or they just don’t seem available. For someone without insurance currently I’ve been paying a PREMIUM to see this therapist IRL for the last month and a half. Seeing how nonchalant they seem while I am asking for help hasn’t exactly been encouraging. The thing that has helped me most is just talking my thoughts and experiences out loud which I could do with a good friend. I just don’t feel a connection and at $190 per week I want to look into alternatives like better help. The therapist I’m seeing now is well studied and accomplished but seems distracted and absent to the degree that makes the connection very week. He himself said on our first sessions that you should take a month to see if the therapist is right. This week he went out of the country for over 2 weeks which doesn’t bode well for me as a new client. Once he gets back I feel I’ll be paying to retread the same topics I’ve spent the last month telling him about and hardly moving forward. I’m not sure what I will do you and I’ve heard mixed things about BetterHelp…I might give it a shot. Maybe it’s a better fit for me and one less place to drive.