ITSM analytics crash course: 7 reports that connect the dots in your IT support(ARCHIVED)

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IT help desks continuously generate enormous amounts of data. Using advanced data analytics, admins can generate valuable reports that provide insights on various IT service delivery pitfalls and their sources. In this webinar, we will discuss seven reports every IT team can create, without any data mining expertise, to get a complete view of their IT.

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The audio and your presentation are not in sync, the presentation is way ahead and the voice follows like after a minute

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