ITIL 4 Specialist: High Velocity IT | HVIT Terms

This HVIT Terms video is part of the ITIL 4 Specialist: High Velocity IT taught by ITIL expert, Dr. Suzanne Van Hove.

In this module you will learn all about the key topics that are covered in this course:

Module 01: HVIT Terms
• Terms Used in HVIT
• When is Transformation Desirable & Feasible
• Service Interactions & Band of Visibility

Course Description

What is High-Velocity IT?
In ITIL 4 High Velocity IT is about creating an environment where people immediately adapt when new business proceses, plans and services are agreed, developed and deployed. It is about enabling digital organizations to function effectively and efficiently in high-velocity environments. By engaging these perspectives organizations can more effectively begin and continue on their digital journey. The HVIT course covers all of the activities in the Service Value Chain (SVC) from the perspective of:
• How to exploit disruptive technologies?
• How do I go fast?

Disruptive Technologies
HVIT looks at the disruptive technologies from 3 perspectives:
• What are the disruptive technologies?
• How the ITIL practices relate to them?
• How can you exploit the disruptive technologies?

The Agile, Lean & DevOps Connection
The underlying principal of HVIT is how to exploit disruptive technologies and how do I incorporating the Agile, Lean and DevOps principles that have been around for some time and how to use them to deliver the service functionality that needs to be there.

Who Should Take HVIT?
The ITIL 4 HVIT course is one of the four required courses for individuals seeking their ITIL 4 Managing Professional Certification. The ITIL 4 Managing Professional module is for designed specifically for individuals involved in organizational digital transformation. It is also helpful for individuals involved in IT Management and Service Management roles.

With the HVIT Certifications you will learn how to:
• Recognize and manage complex adaptive systems
• Bridge the development and operations gap
• Improve performance with Lead, Agile and DevOps methods
• Increase the speed and quality of services
• Make value-creating digital and IT investments

Who Can Take the HVIT Course & Exam?
In order to take the HVIT course students must hold the ITIL 4 Foundation Certification and have completed an accredited ITIL 4 HVIT course and have the required Letter of Attendance from an Accredited Training Provider. GogoTraining is an ITIL Accredited Training Provider and the HVIT course on GogoTraining is Accredited by PeopleCert.

Individuals who hold the Managing Professional Certification via the ITIL 4 Managing Professional Transition course are also qualified to take the HVIT course.

[hmj]

I want to give you a sample question that I got wrong regarding terms:
An organization wants to create an online application form to book students onto courses. Previously, they used a paper-based form that students had to complete and sign. Which concept does the given situation support the best?
A. Digital Transformation
B. IT Transformation
C. Digital Product
D. Digital Technology

Come up with your answer before

This to me screams digital transformation, which was the wrong answer. The correct answer was Digital Technology with the reason: Digital Technology is technology that digitizes something or processes digital data. Digital technology refers to Information Technology and the parts of operational technology that have been digitized.
If you got the question right, tell me which word(s) in the question pushed you towards digital technology vs digital transformation. To me this is the very definition of digital transformation ("Enables an organization to do business significantly differently..")
Maybe there's something that was implied that I missed? You mention that Digital Technology has two components - I.T. and operational technology. I don't see the operational technology component being satisfied here (Using the data to take physicial action). Not a good question IMO.