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Supercharging Your EX and ITSM Strategy with AI & Automation - Muddu Sudhakar, CEO, Aisera

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Muddu Sudhakar, CEO, Aisera, interviewed by Hunter Muller, Founder and CEO, HMG Strategy
The next generation technology stack is continuously being shaped with AI & automation spearheading the transformation. Essential business-critical work is happening at the fringes with tools such as Slack and Microsoft Teams experiencing more than 250M daily users combined. As CIOs navigate the transition to a modern work OS stack, it is important to understand how to plan your automation journey with a modern AI service experience platform.
Join this session to discuss:
Challenges in delivering best-in-class EX
Innovation at the fringes of ITSM - emergence of conversational AI
Boosting employee productivity and engagement
The next generation technology stack is continuously being shaped with AI & automation spearheading the transformation. Essential business-critical work is happening at the fringes with tools such as Slack and Microsoft Teams experiencing more than 250M daily users combined. As CIOs navigate the transition to a modern work OS stack, it is important to understand how to plan your automation journey with a modern AI service experience platform.
Join this session to discuss:
Challenges in delivering best-in-class EX
Innovation at the fringes of ITSM - emergence of conversational AI
Boosting employee productivity and engagement