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Personalized Onboarding: The Power of Segmentation
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This way, instead of a one-size-fits-all onboarding, you get something made just for you. It's tailored for different customers, depending on what they need and want. With the segmented approach, you pick your goal or what you like, and then the app shows you what to do next.
It's a great fit for a SaaS product with lots of features and user personas.
Advantages:
• Since it allows you to make the onboarding truly convenient for each buyer persona, it’ll make more users stick
Disadvantages:
• It requires more resources on customer research
• And it takes more time, effort and budget on implementation
It's a great fit for a SaaS product with lots of features and user personas.
Advantages:
• Since it allows you to make the onboarding truly convenient for each buyer persona, it’ll make more users stick
Disadvantages:
• It requires more resources on customer research
• And it takes more time, effort and budget on implementation