Creating an Incident Template

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Creating an Incident Template
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Thanks for the guidance, very useful.

VeneRican
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Hello!
Thanks for the video!
Maybe you can help me, 0:28 I have not the option of Templates.
Do you know how to add this option?
Thanks in advance.

usermlt
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Hi, this may work as you are demonstrating in your organisation's snow instance. But there are instances from other organization's which are highly customised and edit template sub option is not visible. Could you please create videos on how to add these save as template and edit templates suboptions?

ayushsrivastava