How to answer the phone at work

The Virtual PA - myPA Virtual Services

[Snoopyhf]

I was clicking on this expecting a meme. But nope, this was actually how you would answer the phone at work.
Great video. 👍

[AdrianaGirdler]

Great example of how to answer the phone at work! Cheers!

[observer]

How can I get permission to use your video in a portfolio presentation?

[romeobotviewers]

I cant understand to hear british accent, it is too difficult for me, but why🙄

[sarac.]

Too long a greeting. I hate it when people say, "how can I help you?" Good morning, company name is enough. Then let them speak. I would assume someone rang because they needed some help, so you are there to help them. As for "not a problem" - so irritating. Why ever should or could it be a problem? Something more positive would be better, eg "yes, that's fine".