How To Break Bad News - 6 STEP PROCESS

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Most candidates have NO IDEA how to break bad news in an MMI 🙈That's why I'm going to teach you a six step process for doing it like a PRO! 💥 It’s incredibly helpful for tackling medicine interview role-play stations- I'm disappointed I didn't know about it for my interviews! I only learnt it at medical school... But that's why I made this video and why you're going to SMASH the station in YOUR MMI!

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⌚ Timestamps:
00:00 Intro
00:45 SPIKES
01:49 Setting
03:13 Perception
04:35 Invitation
05:17 Knowledge
07:17 Emotion
08:45 Summary
09:51 Conclusion

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In this situation, is it okay to say that they have given antibiotics because of a patient with a similar sounding name. Isn't that unnecessarily risking patient confidentiality? They may be able to track it back to a patient on the ward and therefore know that the patient has a bacterial infection/could have been in contact with bacteria, which is confidential. Would it be better just to say that they have given antibiotics incorrectly?

tomjohnson
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At the end of this specific scenario, would there be anything wrong with mentioning that the patient is free to contact PALS/ make a formal complaint?

NC-sjxn
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can we make assumptions that you have, such as ' we don't think they've done you any harm from our observations' in the interview, as this information was not provided, sorry if this question feels silly kdsjksjdkjs i've got my interview in a few days now and i'm getting nervous

mayabcd