COMPETENCY-BASED Interview Questions and Answers! (STAR Technique & Sample Answers!)

#competencybasedinterviewquestions #startechnique #interviews
In this next video, I will teach you how to answer competency-based interview questions. If you have a job interview coming for any role or any company, make sure you stay tuned, please subscribe, and give the video a LIKE.

In this tutorial, I will cover three things.
1. I will explain what competency-based interview questions are.
2. I will give you a brilliant structure to use when answering competency-based interview questions.
3. I will give you several example competency-based questions and top-scoring answers!

WHAT ARE COMPETENCY-BASED INTERVIEW QUESTIONS?
When a hiring manager creates the person specification for a job, they will usually create a list of COMPETENCIES that are required to do the job properly. Competencies are a set of characteristics and skills needed in a particular job.

Example competencies for job interview include:
- Teamwork.
- Problem-solving.
- Customer focus.
- Decision-making.
- Responsibility.
- Results-driven.

How do you prepare for a competency-based interview?

Competency-based interview questions will usually start with:
Q. Tell me about a time when you…
Q. Describe a situation you were in where you had to…
Q. Give an example of a time when you…

So, you can see that the interview question is asking you to give a SPECIFIC SITUATION you have previously been in that demonstrates the competency being assessed.

HOW SHOULD YOU ANSWER COMPETENCY-BASED INTERVIEW QUESTIONS?
A brilliant tried-and-tested structure for answering competency-based interview questions is to use the STAR technique. With the STAR technique…

- You start off and tell the interviewer the SITUATION you were faced with.
- You then move and explain the TASK that needed doing.
- You then give details about the ACTION you took.
- Finish off with the RESULTS following your actions!

EXAMPLE COMPETENCY-BASED INTERVIEW QUESTIONS AND ANSWERS
The first question is based on the competency of CUSTOMER FOCUS.

COMPETENCY-BASED INTERVIEW QUESTION.
Q1. Tell me about a time when you provided excellent customer service. 02:45

The next interview question is based on the competency of PROBLEM-SOLVING.

COMPETENCY-BASED INTERVIEW QUESTION.
Q2. Describe a situation when you had to solve a difficult problem. 04:03

The next interview question is based on the competency of DECISION-MAKING.

COMPETENCY-BASED INTERVIEW QUESTION.
Q3. Tell me about a time when you had to make a difficult decision. 05:36

The next interview question is based on the competency of TEAMWORK.
Q4. Tell me about a time when you worked as part of a team. 06:55

MORE USEFUL COMPETENCY-BASED INTERVIEW QUESTIONS AND ANSWERS TRAINING VIDEOS BY RICHARD MCMUNN ON YOUTUBE:

CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:

DOWNLOAD RICHARD'S TOP-SCORING ANSWERS TO JOB INTERVIEW QUESTIONS:

[dannypuk]

I GOT THE JOB!!!! thank you much for the help!!! I am now a general happy!

[bamaniafamily]

I got the job, I got PC Admin role which I was hoping for, I hope to grow to manager position. Thank you so much, you are saving so much of lives, it's a matter of urgency, people should PAY for this. Thank you

[JasmineJames_]

Thank you SO SO MUCH for making these videos, it helped me so much on my interviews by watching all of your videos. I just accepted a job offer this week after 3 long & exhausting months of interviewing & getting turned down but because of your videos, they were so impressed w/ my responses & now I’m making 30k more in my new position!!

[istriver.]

Please don't stop dropping down these gems. You're actually sharing these crucial infos and tips for free. Superb.

[boavintura]

I am back to say a big thank you for your videos. I listened to quite a number of them as I was preparing to get a big job and move up the ladder. I made sure I was 'foolish' to follow the method you outlined. I trusted the process all through. Though it was a bit of a struggle as I was not used to the method but I made sure I did not do my own thing throughout the one hour 15 minutes interview.

I got the job! Trust me, it is a big job and a big jump from what I was doing. God is good.

Thank you so much.

[gwills]

I watched several of your videos prior to a lecturing interview which I was very nervous about and felt quite unprepared for. I found your videos so helpful and got the job! Many thanks 😊

[SARS]

Last week i had a final interview for an apprenticeship and since it was my first formal interview i was incredibly nervous but with the help of your video i was able to get the apprenticeship the star technique and various examples was very useful thank you

[londreseeu]

People seems worried on the comments....imagine have to do that when English is your second language! What a challenger....I love it.

[sexyslim]

Mr richard i want to thank you for your interview tips i was unemployed for a while and your tips help me got a job today..thanks a million

[MariaMonisha-ynwg]

I am giving interview for FCA (Financial Conduct Authority) and I am very anxious. Going through your videos and it's amazing. Hope I will get through.

[APinoyInVictoria]

I'm in line for a very intimidating interview for a BC government position. They were nice enough to send me the pair of questions they would ask, so I have time to prepare my answers and notes, but man I'd be lying if I said that I wasn't anxious.

These videos have been helpful in a general sense build up my confidence, but there's still 2 days to go until then.

[lilianasaba]

Just a quick update; I got the job. Signed my contract this week on Monday evening. Feeling excited to start a new phase of my life.

I have shared your videos with all my friends.

Thank you so so much.

[asanatani]

If you wanna see how confidence and motivation looks like then watch Mr Richard's video. I belive that by watching his videos, after a period of time you will acquire some of his qualities.
Thank you sir

[vipulrathod]

I saw many videos and learned a lot from you . Really understood the difference between "what to" and "what not to " in an interview . Many thanks i received a job using your technics, n feel confident overall . Many thanks .

[bognessy]

Thank you so much for your wonderful content. You are a true confidence booster, exactly what I needed for my interview.

[frankmunro]

Brilliant technique, I'll be using this Wednesday!

[Dezzypelz]

Dear Richard,

Thank you for this particular video!!
I only came across your videos few days ago and I have just passed my interview with Hsbc uk, they were all competency based questions and thanks to your videos i did very well🎉🎉

[uditpriyadarshi]

Wooohooo, i have my interview tomorrow on the same topic and i found this, uploaded today

[bananalemon]

Thanks for uploading. I've just done these kind of interviews recently.

[laadla-beta]

I watched your videos before my interview and got selected for the role of Team Lead. Thanks u sooo much Richard. Your a gem of a person... ur doing great job and helping many to achieve their goals... pls keep up the good work.. 👍🙏😊😊