TRIP REPORT | First Time in Air Canada | B787 & B737MAX | Vienna to San Francisco (via Toronto)

Air Canada Trip Report flying from Vienna to San Francisco (via Toronto) onboard one Air Canada Boeing 787-9 and a Boeing 737-8 MAX on a nice winter day.

An average flight onboard the Air Canada Boeing 787 Dreamliner and Boeing 737MAX. Probably the fact that there were lots of clouds didn't help to get a good mood... but also the B787 cabin didn't help either. The legroom was on the edge for a long-haul cabin and the windows were dirty.

On top of that, the crew dimmed all the windows without asking or saying anything just after the meal service. In my opinion, that's probably the most disrespectful thing the cabin crew can do on a Boeing 787. The only reason why they do it is to make the passengers fall asleep (taking no care if they should sleep or not due to the time change) and that way avoid anyone from disturbing them for hours. I knew I shouldn't have taken a flight in 787 exactly because of this. They didn't block the windows but they were dimming them all the time, even though many passengers didn't want their windows to be dimmed.

The onboard service started around 1h after takeoff. There were 2 options: chicken or pasta. Both were extremely simple. A chickpea salad was the starter and a piece of dry cake made the function of dessert. Sadly, I must say this was among the worst food to date on a transatlantic flight. The crew didn't pass during the next 6h through the cabin with drinks. 1h before landing, that means, 7h after the first tiny meal, they offered a small warm snack.

The positive thing about the first flight was that, surprisingly, we landed well ahead of schedule. I was monitoring the flight punctuality for the last 2 weeks (because of the connecting flight to SFO) and rare was the day when the delay was lower than 1-2 hours. Today, luckily, it was an exception to that. We landed around 20 minutes early after a windy approach.

We had a 3h layover at Toronto airport, before boarding the Air Canada Boeing 737MAX that would take us to San Francisco. The aircraft landed ahead of schedule from its previous destination (Nassau), but we still boarded late and took off with almost 30 minutes delay.

The onboard service on this 5h flight was completely "pay-per-eat". The menu looked quite nice, with several food options that could be part of a long-haul menu. I bought a 3-Cheese Pizza and a Salad. Soft drinks were complimentary. All were very tasty, especially the salad. I must say as well, that the crew on this second flight was much better than the one on the first one: very polite, engaging with the passengers, walking through the aisle for anything the passengers would need... exactly the opposite from the ones on the Boeing 787.

Due to turbulence during the last 2h of the flight, there was no second service as planned. We landed in San Francisco 10 minutes ahead of schedule after a beautiful approach over the city and the Bay of San Francisco.

Now it's your turn!
Have you ever flown with Air Canada? Which route? How was the experience? Which model did you fly? Have you ever been in Toronto? Maybe in San Francisco or Vienna? Have you ever flown on the B737MAX or B787? What do you think about the Air Canada service?
Lots of things to talk about! Read you all in the comments!

✈ BECOME A MEMBER! Join the OnBoardHD crew and support your favorite channel!

FLIGHT INFO:
· Airline: AIR CANADA
· Airplane: Boeing 787-9 & B737MAX
· Flight Numbers: ACA887 & ACA741
· AIRPORTS:
- Departure: Vienna (VIE - LOWW)
- Via: Toronto (YYZ - CYYZ)
- Arrival: San Francisco (SFO - KSFO)
· Departure Gates: G31 & F96
· Seat: 36K & 26F
· Registration: C-FGFZ & C-FSDW
· Date of Recording: February 2023
· Recorded with SAMSUNG GALAXY S21 Ultra (in UHD 4K).

* MUSIC / SONGS:
- Limujii - Sweet Talks
Music provided by Vlog No Copyright Music.
Creative Commons - Attribution 3.0 Unported
- Masked Raven by Vexento in NCS

----- CHAPTERS -----
00:00 Intro
00:28 Vienna Airport
01:35 Planespotting in Vienna
02:32 Boarding the B787
03:50 Pushback & Engine Start
04:42 Taxi in Vienna
05:06 Takeoff from Vienna
06:42 Vienna city
07:36 Main Catering (Lunch)
08:58 Cabin on the B787
09:53 The Sea Ice
10:42 Pre-Landing Snack
11:05 Descent to Toronto
11:47 Approaching Toronto
13:10 Landing in Toronto
14:47 Disembarking the B787
15:26 Connecting in Toronto Airport
16:00 Planespotting in Toronto
16:35 Boarding the B737MAX
17:35 Pushback & Engine Start
18:16 Taxi in Toronto
19:32 Takeoff from Toronto
21:15 Toronto Downtown
22:17 Dinner: Salad & Pizza
23:03 Cruising Over Snowed USA
24:36 Descen to San Francisco
25:15 Landing in San Francisco
26:34 Disembark & SFO Airport

© All rights reserved. This content may not be uploaded anywhere. You can share the Youtube link.
Contact me on Twitter: @OnBoardHD

#AirCanada #TripReport #B787 #B737MAX

[OnBoardHD]

*More than 860 TRIP REPORTS!*
*Would you like to support this content? ツ*

[praveennair]

Great video. Nice flight and I think service could have been better. Good airline Air Canada.

[harishrp]

The only airline that takes so much pride in making every announcement second time in French :) :)

[marczoller]

I experienced the same during my flight from Frankfurt to Vancouver. There was one drink service and that was ist for a 9 hour flight

[josegranelcarreto]

Aprovecho este canal de amantes de la aviación para agradecer a los pilotos de extinción de incendios que lucharon anteayer en La Palma de Cervelló (Barcelona) la actuación tan arriesgada que siempre conlleva ese servicio. Nunca lo había visto en directo. Impresiona como se juegan la vida. Un saludo de agradecimiento a toda esa magnífica profesión.

[Candy-pdkx]

A wonderful flight. Pizza looked very tasty. Thank you. Like flying with you 😊

[sudebghoshal]

It's your blog that has given me a new direction of TV viewing in my lonely life after retirement. My best wishes to On Board.

[zerolima]

Your videos are such a delight to watch. Especially when you ask for a 2nd helping. North American carriers are worst in food service followed closely by the Europeans. Thumbs up for Asian and especially the Middle Eastern carriers for great food service

[lucashuang]

finally air canada i been waiting for this vid

[monicacejas]

Me gustan todos tus vídeos! Gracias! Por otra parte, creí que aplaudir era solo una costumbre de Sudamérica, me sorprendí

[Mary_]

I can't wait to on air canada to Vancouver 😊. Thanks for sharing

[dant]

Me encanta tu canal, tus videos son adictivos 😂😂
Sigue asi!!!!

[julioc]

Great video as always
I am going to ask for more food next time I flight lol

Cheers

[bolivarlucho]

Que hermosas imágenes del límite entre el día y la noche; Primera vez que los veo

[ROBYNM]

I am looking forward to it. I like going on holiday especially by airplane or coach. What a good airline youtuber you are OnboardHD

[Ahmed-bh]

Maravilloso, cada video me resulta más interesante que el anterior, tienen el don de la imagen, es una maravilla poder conocer aeropuertos y aerolíneas que en mi vida podré abarcar tanto, gracias a ustedes al menos el inicio de mi sueño se materializa. Abrazos

[sharondavis]

Enjoyed the 18 hour trip on Air Canada 🇨🇦. Love all of your videos to exciting destinations. Makes me want to fly 🙋🏼‍♀️👍🏻🇺🇸

[mariachrzski]

I sat in 26F as well on C-FSEQ, a different AC MAX 8!

[rudivandoornegat]

One advantage of the dimmable windows is that the crew can control it for landing and take-off. But for the rest those windows only have drawbacks.

[CarlosGarcia-bnbf]

Es una pena, he volado varias veces a Toronto con Air Canadá y no he tenido esa mala sensación, quizás porque fue hace unos años. Entre Toronto y San Francisco me quedo con esta última que es maravillosa. Y, si puedes, visita New Orleans que ahora tiene aeropuerto nuevo y es la ciudad más agradable de todo EEUU