UniFi Gateway PPPoE WAN Setup

Ever need to setup your UniFi Gateway (non-USG) with PPPoE? Follow this easy tutorial to see how!

Affiliate Links (I earn a small percentage of the sale if you use these links):

Contact us for network consulting and best practices deployment today! We support all Grandstream, Synology, DrayTek, Obihai, Poly, Ubiquiti, MikroTik, Extreme, Palo Alto, and more!

Come back for the next video!
Twitter - @WillieHowe
TikTok - @whowe82

SUBSCRIBE! THUMBS-UP! Comment and Share!

[Alexander-ddz]

Alex from Germany. Everyone explains the basic settings of a Unifi cloud gateway max and a Draytek Vigor 167 but everyone forgets to explain the PPPOE dial-in. 👍👍👍👍

[deonh]

I lived in a gated estate in South Africa with a closed fiber network provider (Single ISP only) and there the ISP required a specific VLAN for the PPPOE connection. They also used a separate VLAN ID for their VOIP telephony service which you had the option of subscribing to if you needed it. I have installed the express for two of my friends and although I love the idea of it - DAMN it's SLOW. It takes ages to boot up, especially with the initial setup, so Willie is spot on - go and make some coffee and be very patient.

[brianflynn]

Thank you for the video I am new to unifi and getting fiber in Montreal look setup my new dream machine pro se

[davidrs.]

Great video ... Just the confirmation I needed thanks.

[tillmannfischer]

I experienced really garbage performance from the Unifi Express with PPPoE. Like, down to 50 Mbit/s bad. With PPPoE connected, the CPU was maxed out 100% of the time, disabling the PPPoE connection caused things to go back to normal. I went back to my Edgerouter 4 (which worked perfectly), and now to the Unifi Cloud Gateway Ultra, and both of those worked and work just fine.

[cameronw]

In New Zealand the fibre networks all use VLAN 10. Usually the username/password is just a placeholder as the connection is linked via the ONT fibre box.

[MrTimTech]

Hey Willie. Another great video as always. Here in the UK we have recently had an influx of full fibre to the premises infrastructure providers and ISP's too.

In my region we have CityFibre managing the infrastructure and fibre to the home cables and ONT boxes then they partner up with a number of ISP's that provide the internet service on CityFibre's network.

I had symetrical 1Gbit up/down for around $45 USD per month no data caps but now CityFibre have some partner providers giving up to 7Gbit for around $150 USD per month.

My old FTTP provider used VLAN ID 911 and I am just changing to another and they also use VLAN ID 911 so I guess it's to do with the inftastructure provider CityFibre applying the VLAN ID 911 not the actual ISP which I guess makes sense. I wonder what other VLAN ID numbers they use and what for!

With all these ISP's popping up makes me wonder if they keep their equipment up to date with so much competition out their and what if any will go belly up and leave customers with no internet.

Hope you find this info useful !😊

[khemicalzz]

How about a speed test of the UniFi Gateway Ultra PPPoE connection?

[maichwainaina]

Great content I used the vlan ID pppoe wan connection on an ubiquiti edge router X sfp and it's great. Haven't used it on a unifi gateway.
Final question what happened to the ISP videos?

[PabloTBrave]

I'm in the UK and PPPoE is very popular here which dame provider I needed to specify a vlan when I had fibre to the cabinet but didn't need it when I had fibre to the premises

[cobrabuilder]

Centurylink uses the PPPoE vlan settings on us based fiber connections. "IF" you connect a device directly to the fiber at the NID you will need to use it.

[OrigMaelstrom]

In France and using Orange Pro Fibre. Still having to use the supplied Livebox with the integrated ONT. I still don't have a working solution bypassing/removing the LiveBox and using only Unifi boxers, but if I do get there, I'll share

[FernandoDCDuarte]

Nice PPPOE overview, which is what I was looking for.
However, if you have a PON separate from your ISP's router, I suppose that I could connect the cable from the PON into the Unifi gateway and setup PPPOE connection as seen here, right?

[jacek_]

I'm using Orange in Poland. I've read that it's the same for Orange in France. The ISP provides internet on VLAN 35. You can also bundle IPTV with your internet, but that requires VLANs 838 AND 839, and this setup doesn't seam to be possible with the modern unifi gateways.

[RashidButt-yn]

I have a dream router 7 it does not allow me to access the web UI without connecting to the Internet. I have a technical knowledge but I’m new to that ubiquity products so not sure what’s the work around to it.

[tabaghdissar]

For fiber, you usually need sn instead of MAC or vlan

[pb]

Hello Willie, Long time watcher but recently subscribed to your channel, was wondering if you'd consider doing a Ikev2/ipsec for site-to-mobile on the edge router? Android removed the option for l2tp so was curious if this is something that can be done?

[agassi]

Hi Willie, I’m from the Netherlands and my Internet and IPTV provider is called KPN witch is one of the biggest in our country.
Situation is that they use multiple VLANs, VLAN 4 = IPTV, VLAN 5 = Telephony and VLAN 6 = Internet over their PPPOE connection.
I would love to configure my UXG Lite so I can use PPPOE and these VLANS over the WAN port so I can get rid of my KPN router (experia box).
Thanks for your content.

[malcolmsplace]

A very good video as usual. does the gateway have to be defaulted "reset" to be able to put in pppoe settings in.

[hannesledegen]

Belgian subscriber here. I setup my Cloud gateway ultra intitially just connected to my ISP. Afterwards I found out this way I was double NAT’ing so I went to my ISP’s website and found how to put it in passthrough mode. However the second I turn off PPP on my ISP I lose internet on my UCGU so I assume I need to set my PPPoE settings somewhere in the unify thingy first and copy down the stuff my ISP has filled in there when I go to my ISP’s ip address?